Case Manager, Supervised Release Program

Center for Justice Innovation•New York, NY

4d•$53,050 - $66,800•Onsite

About The Position

The Staten Island Justice Center (SIJC) is seeking Case Managers for the borough’s Supervised Release Program (SRP). This program offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to individuals charged with misdemeanor and felony offenses. The goal is to use an arrest as an opportunity to positively change a participant's life direction and avoid the negative consequences of incarceration. Participants are monitored for court appearances and program attendance, and are connected to services such as job training, drug treatment, and mental health counseling. Case Managers are the primary service providers, responsible for ensuring the program meets its objectives. They will supervise participants based on assigned tiers and levels, help address barriers to compliance and court attendance, conduct outreach, connect participants to community services, and ensure accurate and timely court reporting. Data entry is a crucial part of this role. Case Managers will also co-facilitate pro-social and psycho-educational groups.

Requirements

Bachelor’s degree and two years direct practice experience (e.g. therapeutic or case management) required.
Must be detail-oriented with strong organizational and time management skills.
Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment.
Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies.
Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner.
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Nice To Haves

Experience in pretrial, court-based, or criminal legal system strongly preferred.
Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred.
Experience using trauma-informed and strength-based approaches strongly preferred.
Bilingual (English-Spanish) preferred.

Responsibilities

Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect.
Proactively communicate and reinforce program expectations with participants.
Work with participants to identify and address barriers to compliance with supervision requirements and court attendance.
Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals.
Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment.
Monitor participants’ compliance with supervision requirements.
Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements.
Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices.
Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications.
Maintain professional and positive relationships with court staff, judges, and attorneys.
Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians.
Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise.
Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets.
Attend project events, community events, and meetings after house, as needed.
Additional relevant tasks, as necessary.