Case Manager

The Salvation Army Eastern Territory•Syracuse, NY

2d•Onsite

About The Position

The Salvation Army, Emergency Practical Assistance Services (EPAS) program is expanding, leading to the hiring of several full-time, hourly Case Managers eligible for overtime. This is a community-based program serving clients in Onondaga County who are in need of emergency services, particularly in the growing field of Family Case Management. The Case Manager's role involves assessing eligibility for housing-related practical assistance services, providing individual and family case management, supportive counseling, advocacy, life skills education, and referrals to community and mainstream resources. The ultimate goal is to help individuals secure and maintain safe, affordable housing and a stable living situation within the community.

Requirements

Professional position includes expectation that a flexible work schedule be maintained according to individual client needs including late afternoon/evening hours as needed.
Must have strong time management skills and have the ability to work independently.
Must have a NYS Drivers License that meets The Salvation Army insurance requirements.

Nice To Haves

Bachelor’s degree in human services preferred. Equivalent education and experience will be considered.
Experience with word processing, data base entry, internet and Microsoft Excel preferred.

Responsibilities

Conduct intake, evaluations and assessments of prospective clients.
Work collaboratively with clients to develop individualized service plans.
Provide brokerage, networking, advocacy and referrals to youth service agencies and programs.
Carry out individual client sessions, home visits and agency visits.
Offer counseling and contact to family members where appropriate.
Maintain statistical accountability and fulfill contractual obligations associated with applicable funding sources.
Assist with outreach activities as requested or when appropriate.
Act as team member and collaborate with other agency programs.
Maintain all written information for complete case records.
Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Benefits

13 Paid Holiday's
Vacation and Personal Days
Sick Time=1 sick day per month accrual and Attendance Bonus
Remitted Tuition Program with Syracuse University.
Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.
Pension Plan and Tax deferred annuity savings account.
Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.
Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances
On-site Day Care and Pre-K program with employee discount
"Free" Parking at our covered parking lot.