Case Manager - In-home Senior Care Services

SENIOR FRIENDSHIP CENTERS INC•Fort Myers, FL

4d•Hybrid

About The Position

The Senior Friendship Centers has an opening for a dynamic Case Manager – Lee County. This role involves working directly with older adults in the community, assessing their needs, developing individualized care plans, and connecting them with essential services to help them remain safe, healthy, and independent in their own homes. The position requires meeting with seniors in their homes for in-person assessments, with other related work potentially completed remotely from home. Candidates must reside in Lee County, Florida, and be comfortable driving their personal vehicle (mileage reimbursement is provided). The ideal candidate is compassionate, organized, self-motivated, and genuinely enjoys helping others while embodying the organization's core values of compassion, integrity, respect, and collaboration. This is a full-time position, Monday-Friday.

Requirements

Bachelor’s degree in Social Work, Sociology, Psychology, Gerontology, Human Services, or a related field, or any equivalent combination of training and experience which provides the requisite knowledge, ability, and skills to perform the essential functions of the job.
Intermediate computer skills, including Microsoft 365 and the ability to quickly learn the organization’s computer software applications for records, reporting, and billing.
Must be authorized to work in the United States.
All applicants must pass a Level 2 Background Screening.
Satisfactory clearance of a fingerprint-based, level II background screening, and pre-employment substance abuse testing is required.

Nice To Haves

Three years of human service experience counseling clients preferred.
Bilingual preferred (English/Spanish).
Live in Lee County Florida.
Reliable transportation.

Responsibilities

Assess the needs of older adults who have been referred to Senior Friendship Centers and screened as possible recipients of Title III, Community Care for the Elderly, Alzheimer's Disease Initiative, Home Care for the Elderly, and other programs.
Perform an in-home assessment with clients to evaluate the impact of services.
Assess, plan, implement, and monitor service delivery plans with clients utilizing community resources.
Perform required follow-up evaluations of services.
Complete the Department of Elder Affairs (DOEA) required annual assessment of each client.
Meet productivity goals as outlined by the Supportive Aging Services Director.
Complete client reports, logs, and case file documentation per program requirements.
Remain current on DOEA grant program guidelines, including attendance at training programs.
Participate in fundraising and outreach activities to promote the organization’s mission.
Report any incident of abuse or neglect as mandated by state guidelines.
Comply with HIPAA regulations and OSHA laws and safety guidelines.
Attend staff meetings, training, and seminars as required.
Comply with all Senior Friendship Centers personnel policies.
Protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.