Case Manager

Access of the Red River Valley•Moorhead, MN

2h•Onsite

About The Position

Access of the Red River Valley has an opening for a Case Manager! For over 30 years, it has been Access of the Red River Valley’s mission to provide the best care and support to children and adults in their right to lead dignified, independent lives in our community. Case Managers are responsible for many things related to the care of our clients and the satisfaction of our staff. As a full-time benefited employee, you will manage a client caseload of children and adults with disabilities as well as supervise Direct Care staff.

Requirements

Be 18 years of age or older
Have one year of Direct Care experience
Have a Bachelor’s degree (B.A., B.S.) in a human services related area or related field and be able to provide evidence of that degree
Have one year of direct care experience (equivalent to 2080 hours)
Pass a background study
Have a current driver's license, auto insurance, and an operating vehicle

Responsibilities

Completing direct report performance reviews
Conducting site reviews as directed by the Program Manager
Complying with all agency policies regarding EEO/AA and HIPAA
Performing all of the responsibilities of the Direct Care Professional position as is necessary (including direct client supervision)
Directly supervising Direct Care Professionals including, but not limited to: directing work, conducting performance reviews, rewarding and disciplining employees, addressing complaints, and resolving conflicts.
Accurate and timely response to information requests from outside agencies or individuals as appropriate
Attendance and participation in staff meetings
Regularly reporting to the Program Manager as to the current status of each client.
Direct Care Professional scheduling, monitoring of time and attendance, etc.
Other duties, as assigned
Positive interactions with clients, guardians, client families, representatives of other agencies, and other persons with whom clients interact
Admission and orientation of new clients
Development and maintenance of the client paperwork including, but not limited to: goal/objective writing, observation of program implementation, ensuring proper documentation, and service recommendations
Conducting and coordinating client reviews, team meetings, and site meetings, as is necessary or determined by the Program Manager
Preparation of client transfer and discharge summaries
Compliance with state and local licensing regulations
Effective implementation of behavioral plans, if applicable
Properly acting upon, documenting, and distributing Incident Reports
Supports and participates in common teamwork; cooperates and works together with supervisors and co-workers
Uses tactful, appropriate and professional communication
Follows up with supervisor as appropriate regarding concerns and complaints
Promotes positive relations among agency employees
Maintains confidentiality relating to all agency related data and matters
Shall be capable of relating to individuals at various levels; as unique situations present themselves, the incumbent must be sensitive to agency needs, employee goodwill and public image
Oversight, coordination, and proper documentation of all client health, medical, and psychiatric care
Coordination of referrals to consultants
Maintaining accurate financial records for each client on a monthly basis, if applicable
Will be compensated for performing On-Call duties when assigned
Case Manager shall annually complete required training.