TN Case Manager - 50% remote
About The Position
Join Our Team as a Case Manager in Middle Tennessee. Are you passionate about making a meaningful impact in people’s lives? At Mindoula, our Case Managers play a vital role on the front lines of our Population Health Program—supporting individuals in their communities and helping them achieve healthier, more stable lives. In this role, you’ll build strong relationships with members, understand their unique behavioral, medical, and social needs, and guide them toward better health outcomes through personalized, compassionate care. About the IVRP Program Our Interpersonal Violence Recovery Program (IVRP) provides coordinated, trauma-informed support to individuals who have experienced interpersonal violence. Through highly personalized interventions, you’ll help address safety concerns, social determinants of health, and barriers to care—empowering members on their path to recovery while reducing avoidable healthcare costs.
Requirements
- Bachelor’s degree in nursing, social work, or a related health/human services field
- Experience in case management, behavioral health, or healthcare (preferred)
- Strong knowledge of community resources, social determinants of health, and behavioral health challenges
- A compassionate, proactive approach to supporting individuals facing complex life circumstances
Nice To Haves
- Certifications such as CCM, CHW, PSS, or ACM (a plus)
Responsibilities
- Connect with individuals through meaningful outreach, education, and enrollment support
- Partner with members to develop personalized Service Plans based on their needs, goals, and care gaps
- Help members build practical skills and strategies to manage challenges and reduce hospital visits
- Coordinate community resources to support behavioral, medical, and social needs
- Serve as an advocate and liaison between members and their care teams (family, providers, and community partners)
- Support members with scheduling, follow-ups, and accountability
- Identify and escalate any critical incidents or quality-of-care concerns
- Track outcomes, productivity, and program impact
- Maintain accurate, timely documentation and records
Benefits
- Medical, dental, vision, and 401(k) with support for you and your family
- 11 paid holidays, 15 vacation days, plus 4 wellness days
- Employee Assistance Program and wellness resources
- Company-provided MacBook, iPhone, and remote technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
