Case Manager Family Empowerment Center

Gemma Services•Philadelphia, PA

6d•Hybrid

About The Position

Gemma Services is seeking a compassionate and driven Case Manager to join their dynamic Family Empowerment Center team in Philadelphia, PA. This full-time, hybrid role focuses on partnering with parents to foster family stability and growth. The ideal candidate will possess social empathy, a passion for change, and a desire to serve others. Gemma Services offers a comprehensive benefits package and a supportive work environment.

Requirements

Must have a B.A./B.S. in Social Work or a closely related field (i.e., social services, sociology, or psychology) from an accredited college/university.
At least two (2) years of experience working with children and/or families.
Proficient Microsoft Office software.
Proficient Electronic Medical Records.
Knowledge and understanding of the social welfare process.
Customer service principles and practices.
Problem-solving ability.
Ability to interact sensitively with children and families.
Must have a valid driver's license.
Ideal candidates must reside in Philadelphia, PA or surrounding Tri-State areas, or be willing to relocate to the Philadelphia, PA area.

Responsibilities

Provide direct service to a caseload of families as specified in the DHS Scope of Service.
Participate in initial joint visits with DHS for families.
Conduct weekly home visits in each family’s homes.
Communicate with families, schools, medical offices, behavioral health services, and other agencies for each family for the purposes of resource development, continuity of care and data gathering.
Ensure accurate and timely completion of all documentation in the electronic health records (PFDS & Evolv).
Coordinate case openings, closings, dismissals, and discharge planning.
Complete initial assessments and summaries.