CASE MANAGER (BSW)

UHS•Bedford Charter Township, MI

8d•Onsite

About The Position

Case Manager will provide quality substance abuse case management services according to the program’s established policies and procedures. Case Manager conducts bio-psycho-social assessments and any required intake/assessment tasks, assist in discharge planning, conducting group sessions and participates in the development of group content.

Requirements

Ability to inspire client confidence in the FRN Staff and the FRN Model of Treatment.
Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
Excellent verbal and written communication skills required.
Extensive and demonstrated knowledge of substance abuse, group process, and discharge planning.
Experience in completing assessment and group therapy to adults with addictive and mental health disorders.
Experience with facilitating didactic and experiential groups.
Knowledge of or willingness to use Motivational Interviewing techniques.
Strong verbal and written communication skills and ability to manage high volume of client related paperwork.
Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.
Exercise good judgment, apply common sense and successfully handle ambiguity.
Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
Proficiency in MS Access (or other database program) is preferred.
Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
Knowledge of group process, group facilitation, and conflict resolution.
Undergraduate degree in social work, counseling, psychology or mental health and a minimum of one year of substance abuse experience required.
Minimum of one (1) year of supervised substance abuse experience
A current, valid driver’s license and a clean driving record is required for use of company vehicles.
Must be available after normal working hours and on holidays to manage emergencies that may arise.

Nice To Haves

Proficiency in MS Access (or other database program) is preferred.

Responsibilities

Assess prospective patients for treatment, identifying psychosocial, substance use, mental health and medical issues to determine if patient meets admission requirements.
Complete utilization review pre-certifications based solely on the thorough assessment completed by qualified intake staff member.
Administer breathalyzer and vital signs upon intake and document accurate results.
Make the decision to send patients out to the hospital if required.
Provide directions or arrange appropriate transportation services as needed to transport patients.
Introduce new patients to therapeutic community.
Explain the evaluation and admission process to the potential patient/referral source and inform patient of necessary items to bring for treatment.
Document all intake information into the TIER program including demographics and all appropriate assessments.
Maintain daily census and provide assessment for appropriate intakes.
Ensure intake paperwork is complete and accurate.
Create intake files.
File intake-related documents.
Act as role model by following program and treatment norms, demonstrating honesty and a willingness to listen to patients’ issues and taking responsibility for own actions.
Work collaboratively with the Admission Center staff, Utilization Review staff, Nursing Staff and Residential Assistants.
Communicate and collaborate with nursing department to facilitate an efficient transition of customer into the treatment milieu.
Maintain professional relations and assure information is communicated effectively with staff as well as to patients, families and referral sources.
Attend staff meetings as indicated and treatment team meetings when necessary to monitor results.
Perform all other duties as required or assigned.