About The Position

Join Our Team as a Case Manager! Are you passionate about supporting Families & Communities Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager to join the Education, Rehabilitation and Support Enforcement/ Early Intervention Program.

Requirements

  • High school diploma or educational equivalent required.
  • Minimum of two years of relevant work experience and knowledge of administration procedures required.
  • Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft office applications, calendar, and email and/or database software necessary to perform work assignments.
  • Excellent communication, organizational and interpersonal skills
  • Must have access to automobile and possess a valid drivers license to operate in NY State.

Nice To Haves

  • Degree in Behavioral Sciences or Criminal Justice preferred.

Responsibilities

  • Act as a liaison among CSEB & Department of Social Services, Hearing Magistrates & court personnel, County Attorneys, Respondents, Petitioners and/or Assignors.
  • Interview newly-ordered Respondents (at court) to provide them with an explanation of their court orders, as well as information on how, when and where to make their child support payments.
  • Provide information regarding the process to file a petition or any other enforcement procedure.
  • Mail out all relevant payment information to parties who do not stay/attend court appearance.
  • Perform system searches and update all relevant information in the DSS court computer retrieved through the interview.
  • Contact employers to verify employment.
  • Prepare materials necessary on a monthly basis for Child Support Seminar.
  • Perform clerical work such as filing, logging, tracking, sending letters, returning phone calls, etc.

Benefits

  • Generous PTO policy
  • Summer Fridays
  • 401(k) plan
  • 3% employer contribution to 401(k) after one year of service
  • Eligibility for Public Service Loan Forgiveness program
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