About The Position

The Case Manager provides case management support across the facility’s units as a member of the treatment team. The role coordinates care among multiple providers to ensure clients receive support identified in their individualized service plans. It is responsible for discharge and aftercare planning and placement, ongoing communication with the treatment team, routine contact with referral sources and providers, maintaining a resource file, and participating in quality care monitoring.

Requirements

  • High school diploma or equivalent required.
  • CPR certification and de-escalation training required; training is available upon hire and offered by the facility.

Nice To Haves

  • Bachelor’s degree in Social Work, Counseling, or a related human service field preferred.
  • One or more years of previous related experience in a behavioral setting preferred.
  • Previous experience with the client population served by the facility preferred.
  • Previous case management experience preferred.
  • First aid may be required based on state or facility requirements.

Responsibilities

  • Develop and implement appropriate activities and programs within the scope of practice and deliver services in accordance with each client’s individualized service plan (ISP).
  • Collaborate with clients and their families or significant others to implement effective service plans and explain available options, including their advantages and disadvantages.
  • Maintain comprehensive clinical records documenting service delivery activities, coordination of care, discharge planning, and client progress toward recovery.
  • Coordinate with the clinical team, clients, families, health care providers, community resources, and others to ensure services in the ISP are implemented.
  • Begin discharge planning at admission and obtain input from providers and client supports.
  • Make and coordinate referrals for services identified in the service plan, and ensure covered services are evaluated and updated monthly.
  • Coordinate referrals or conduct screening and assessment for financial entitlements for clients on the caseload; complete AHCCCS applications for clients who meet criteria.
  • Develop and implement transition, discharge, and aftercare plans before behavioral health services end.
  • Contact referral sources and other treatment providers within designated time frames and document contacts.
  • Use appropriate crisis intervention techniques as needed.
  • Communicate relevant client information to the treatment team and participate in discussions and evaluations of client goals, objectives, and motivations.

Benefits

  • Comprehensive benefit plan
  • Competitive salary commensurate with experience and qualifications
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