QMHS, Case Manager

Mental Health Services•Springfield, OH

2d•Hybrid

About The Position

This is a full-time, 40 hours per week position in Adult Outpatient services. The Case Manager works under the supervision of a licensed clinician and is assigned a complex caseload with multiple and varied problems based on experience, expertise, and education. Patients with severe and persistent mental illness who are assigned may present a history of significant risk to themselves and/or others. The role requires the ability to be credentialed as a QMHS within 90 days of employment.

Requirements

High School diploma or equivalent with 3 years’ experience in mental/behavioral health (required)
Valid OH drivers license
Valid auto-insurance
Able to meet the MHS liability insurance standards
Ability to be credentialed as a QMHS within 30 days of hiring
Ohio BCI check
FBI check required if you have lived in Ohio for less than 5 years, or for working with children
5-panel drug screen
Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment

Nice To Haves

Associate or bachelor’s degree in a social/human services related field (preferred)
Experience with SUD/Dual Diagnosis preferred
CDCA/LCDC (Preferred)

Responsibilities

In conjunction with the supervisor, prepares and reviews periodically an individualized service plan with the patient and assists the patient/service providers in achieving service plan objectives.
Revises service plan with the patient at annual reviews and as care needs changed.
Possesses knowledge of community resources and coordinates all needed referrals for residential, financial, vocational, psychiatric, educational, health and counseling needs.
Represents MHS to the community caregivers, citizens, and community leaders, explaining MHS policies.
Collects patient collateral information from involved providers such as physicians, hospitals, private practitioners, Court officials and other care givers.
With the patient, identifies and prioritizes problems, needs and opportunities so that level of assistance can be determined.
Charts patient’s progress in their clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial, and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations.
Ensures that the needed release forms are signed and correct.
Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential, inpatient).
Screens for pain and encourages patient to follow up with a health care provider of their choice.
Delivers mobile services which are community based.
Engages in outreach, problem solving, advocating, crisis intervention, skills training.
In consultation with supervisor, addresses urgent needs such as stabilization, medication, homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention.
Presents patient cases for review with team and/or supervisor.
Consults with other providers and community caregivers to strengthen and coordinate social intervention programming.
Identifies deficits in community resources and forwards them to supervisor.
Is responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS.
Participates in quality improvement activities when appropriate.
Actively assesses patients for crisis stabilization and intervenes during signs of crisis, utilizing de-escalation techniques and crisis management skills.
Assist patients with entitlements.
Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards.
Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence.
Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals.
Presents a positive image of MHSCC to other community agencies, caregivers and citizens.
Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements.
Demonstrates organizational stewardship and exemplifies the mission, vision and values of MHS.
Performs other job-related tasks as assigned.