Case Manager (W 107th St)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

2d•$46,000 - $52,000•Hybrid

About The Position

The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The purpose of this position is to deliver effective case management services using a strengths-based, client-centered approach to promote optimal well-being and maintain stable housing.

Requirements

Bachelor’s Degree required
Proficient in Microsoft Outlook and Excel
Able to use or learn computer databases such as AWARDS, MAVEN, Paycom
Walking and traveling to escort clients to various appointments throughout the city
Occasional visits to hospital emergency rooms
Regular home visits to client living spaces required

Nice To Haves

Experience working with homeless adults preferred
Experience working with individuals diagnosed with severe and persistent mental illness, substance abuse and/or co-occurring disorders preferred
Prior case management experience preferred
Bilingual (English and Spanish) preferred
Understanding of housing first model
Understanding of severe and persistent mental illness
Understanding of harm reduction and trauma informed care
Strong interpersonal skills
Strong written and verbal skills
Team player

Responsibilities

Serve as case manager for formerly homeless adults with mental health, substance use and other co-occurring disorders
Perform intake, assessment, service planning, advocacy, referral and escort services
Provide case management; identify short and long-term treatment goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services.
Utilize evidence-based practices such as person-centered planning and motivational interviewing.
Maintain case records with documentation of services provided and outcomes, according to specific program procedures.
Responsible for case notes and service plans using an electronic database
Assist clients in receiving and maintaining entitlements
Track and Monitor Covid cases, and Hospital visits
Accompany clients on visits to doctors, entitlement offices or other community services as needed
Serve as liaison between other service providers and community resources
Encourage engagement and participation in services and activities
Participate in weekly staff meetings, case conferences, training programs and supervision meetings
Assist with the design, planning, and implementation of group activities and events