Case Manager - Rustin
About The Position
Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements, and interdependence of its diverse members. The ideal candidate will have solid clinical knowledge as well as experience working with individuals that have been impacted by mental health illness, substance abuse, legal, criminal justice, and medical issues. Lantern is seeking an experienced Case Manager for Rustin House, one of Lantern's supportive housing communities. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, and social goals. Case Managers are responsible for assessing the needs of the client, linking clients to services, and planning a course of action toward stabilization and re-housing. They will also be monitoring progress, and documenting client contacts. This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change their work schedule and hours depending on the operational needs of the site and the agency.
Requirements
- High school diploma, HSE or GED, required.
- A minimum of 2 years of social services experience required.
- Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required.
- Highly organized and able to manage a diverse caseload of clients with diverse needs.
- Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.
- Experience with ETO, or other electronic case management systems.
- Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
Responsibilities
- Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources, and referrals, for tenants.
- Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
- Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
- Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
- Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts, and all case summaries required.
- Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
