Eugene Downtown Case Manager

IO Management Company LLC•Eugene, OR

3d•Onsite

About The Position

Ideal Option is seeking a Case Manager for the Lane County, Oregon LEAD Project. This role is crucial in providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will work with an active caseload of approximately 25-30 individuals, providing outreach, long-term engagement, and supportive services through intensive case management activities. Collaboration with LEAD partners, service providers, housing providers, and other community organizations is essential. A significant portion of the role involves field-based peer outreach and case management services.

Requirements

An undergraduate degree related to social services or behavioral health.
Experience working with communities involved in street-based sex work.
1-2 years working with people in recovery providing guidance and support.
Experience working with a CRM system.
Experience with an EHR system and HIPAA compliance.
Certified Recovery Mentor Certificate or Peer Support Specialist Certification.

Nice To Haves

Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication.
Street outreach experience providing services and resources to the populations we serve.
Ability to advocate and effectively communicate and problem-solve under pressure in high-stress situations.
Must live in the greater area and be familiar with resources.
The ability to respectfully engage and develop a working alliance with the people we are serving.

Responsibilities

Provide Outreach and Intensive Case Management services for assigned clients.
Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
Assess participants for the severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA).
Assist participants in finding housing and maintaining occupancy.
Develop and maintain collaborative relationships with LEAD partners.
Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
Advocate for the participant with a wide variety of other service providers.
Representing Ideal Option and the LEAD Project at community meetings, attending events, conducting outreach, and building awareness.
Develop relationships with existing and potential community partners, referring providers, potential patients, and other stakeholders with direct outreach, field marketing, attendance at community events, meetings, workshops.
Work at various partner sites throughout the area each week to raise awareness for Ideal Option’s services and guide staff members and patients through virtual intake and provider visits.
Provide education and training to community-based organizations and providers about LEAD, Ideal Option, medication-assisted treatment, and substance use disorder to broaden acceptance of addiction as a chronic disease and continue to reduce stigma and misconceptions about the disease.