Case Manager

The Salvation Army•Syracuse, NY

22d•Onsite

About The Position

The Salvation Army, Syracuse Area Services is hiring two Case Managers for the Emergency & Practical Assistance Services Program (E/PAS) to assist Veterans in Onondaga County. The Case Manager assesses eligibility for housing-related practical assistance services, provides case management, supportive counseling, advocacy, life skills education, and referrals to community resources to help Veterans and their families secure and maintain safe, affordable housing and stable living situations.

Requirements

Bachelor’s degree in human services or related field is preferred. High School Diploma or Associate’s degree in conjunction with increased years of relevant experience will be considered.
Specific experience in mental health services and knowledge of community resources required.
Must have access during work hours to reliable private transportation.
Valid NYS Driver License that meets The Salvation Army's insurance requirements.
Position requires the successful completion of background and drug screens.

Nice To Haves

Experience in mental health services
Knowledge of community resources

Responsibilities

Conduct intakes for clients referred to the program.
Provide support, advocacy, and crisis intervention to individuals and families.
Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate.
Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.
Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program.
Verify tenancy with landlords initially and on an ongoing basis as needed.
Conduct regular home visits.
Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner.
Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions.