Case Manager, The Boulevard Houses Supportive Housing

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is seeking a Case Manager to provide social services for tenants at The Boulevard Houses, a NYCHA funded Housing development in Brooklyn, as well as the nearby Fiorentino Plaza and Belmont Center. This program will serve a total of 1657 units, offering case management and supportive services. CAMBA is a community organization dedicated to building an inclusive New York City by providing integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We serve over 73,000 individuals and families, with a significant portion being immigrants, refugees, and families living in poverty.

Requirements

Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.
Must be fingerprinted and obtain Criminal History Checks” (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs.
Ability to maintain fingerprint clearance throughout the duration of employment.
As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.

Responsibilities

Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
May schedule appointments for tenant with referral organizations.
May escort tenants to appointments (educational, medical, social service, etc.).
May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
May evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
May input tenant data and tenant progress information into automated database.