Case Manager

Project 180•San Fernando, CA

60d•$25 - $31•Hybrid

About The Position

SSG-Project 180 is dedicated to transforming lives through innovative, wraparound services that aim to keep individuals out of institutions and within their communities. As a leader in forensic treatment, Project 180 provides specialized programs for thousands of justice-involved individuals, covering pre-arrest interventions, court-based diversions, jail in-reach, and post-release services. The organization collaborates with County agencies such as the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD). The Rapid Diversion Program (RDP) is a County-operated initiative designed to divert criminal defendants from the legal system at early stages. It offers in-court mental health evaluations, connections to treatment services, and case management support, leading to case dismissal upon successful completion.

Requirements

Experience working with culturally diverse populations.
Valid CA driver’s license, proof of insurance and own vehicle required.
Ability to transport clients in personal vehicle as needed.
Spanish speaking.
Must not be on any type of legal supervision (probation or parole).
Verification of Employment Eligibility and Background Check.
Basic computer skills.
Less than 2 years case management experience (for Case Manager I).
2 years case management experience (for Case Manager II).
3 or more years of case management experience (for Case Manager III).

Nice To Haves

Previous case management experience.
Lived experience with homelessness, mental health/substance use recovery or the criminal justice system.
Experience working with the forensic and/or dual-diagnosed populations.

Responsibilities

Provide wraparound, field-based services to support recovery goals.
Actively engage clients in services through the development of strong rapport, consistent contact and use of motivational interviewing.
Provide outreach services as needed, meeting clients “where they are at” (service location, client’s point of view).
Ensure service delivery is consistent with ethical standards and a harm reduction, strength based, trauma informed framework.
Develop and maintain knowledge of available community resources.
Complete needs assessment and link clients to community resources.
Monitor ongoing participation in services/use of resources and facilitate problem solving to target barriers.
Accompany clients to linkage appointments when appropriate.
Teach prosocial and recovery skills (i.e. communication, problem solving, anger management skills) for long term stability in the community.
Engage and join with collaterals (family members, court) as appropriate.
Provide education related to mental health recovery to better support clients.
Engage in client advocacy.
Conduct custody pick ups from LA county jails.
Support clients in successfully adhering to court requirements.
Support new clients in understanding the court process, appropriate court conduct, and their specific responsibilities for diversion.
Assist clients in attending scheduled court appearances, providing transportation and accompaniment as necessary.
Procure written progress reports from community providers and submit them to court within established deadlines.
Cultivate and maintain strong relationships with RDP court staff, engaging in ongoing collaboration to ensure clients receive high-quality services consistent with clients responsibilities for diversion.
Maintain comprehensive case notes in the electronic health record per program guidelines.
Participate in program data collection per program guidelines.
Fulfill baseline Project 180 staff expectations.
Regular attendance required.
Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
Perform other duties as needed.
Maintain active license and/or registrations as applicable (i.e. BBS, CCAPP).