Case Manager
About The Position
The Salvation Army's Ethel T. Chamberlain Women’s Residence is seeking a compassionate and dedicated Case Manager who is passionate about helping others, advocating for those in need, and connecting individuals with the resources and support they need to succeed. This position provides case management, supportive counseling, advocacy, and life-skills support to women residing in the Women’s Shelter and Permanent Supportive Housing programs. The role helps clients establish goals, access community resources, and work toward stability and independence. Join our mission and make a meaningful difference in the lives of women in our community!
Requirements
- Associate Degree from a two-year college or technical school required
- Up to Two years of related experience internship/working in human services.
- Experience/knowledge of mental health, substance abuse issues and community resources
- Excellent communication skills both verbal and written.
Nice To Haves
- Knowledge of social service resources in the local community is a plus.
Responsibilities
- Coordinate case management services for the Women’s Shelter and Permanent Supportive Housing programs.
- Conduct client assessments, develop individualized goal plans, and connect clients with community resources.
- Meet with clients biweekly to review progress, address concerns, and support their well-being.
- Provide supportive counseling, crisis intervention, advocacy, and assistance with independent living goals.
- Monitor client progress, participate in weekly case reviews, and provide consultation to staff as needed.
- Train, supervise, and guide interns, assigning tasks appropriate to their skill levels.
- Maintain accurate client records, service statistics, and required program documentation.
- Coordinate monthly life-skills workshops and collaborate with community providers to support client needs.
- Assist with program coverage, respond to inquiries, and provide occasional emergency on-call support.
- Demonstrate cultural competence as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army Syracuse Area Services Strategic Plan.
Benefits
- Loan Forgiveness Program
- Medical Insurance/low Employee contribution
- Vision Insurance & Dental Insurance with Braces Ryder
- 13 Paid Holidays
- Paid Time Off: Vacation, Personal & Sick
- FREE downtown parking on the premises
- On-Site Day Care Services at a discounted weekly rate
- Tuition Remittance program after 6 months of employment
- Bereavement Counseling
- Free Will Preparation Service by an Attorney
- Christmas Bonus
- Employee Assistance Program (EAP)
- LiveHealth On-line 24/7
- Insurance Plans: Short-term disability, Long-term disability, Voluntary Life & Supplemental
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
