Case Manager, The Kensington Family Shelter (Bilingual)

CAMBA•New York, NY

47d•$44,800 - $48,925•Onsite

About The Position

CAMBA is a community organization dedicated to building an inclusive New York City by offering over 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. They serve over 72,000 individuals and families annually across 100 locations. CAMBA operates shelters for single adults and families, providing a supportive, structured, therapeutic, safe, and drug-free environment. The Kensington Family Shelter, funded by the New York City Department of Homeless Services, offers comprehensive case management services to 64 families in a transitional residence program, aiming to help them move to permanent housing. The facility includes various room sizes, common areas, on-site security, and social services.

Requirements

Bachelor's degree (e.g., B.A., B.S.W.) and/or equivalent experience.
Must obtain State Central Registry (SCR) clearance.
Must obtain The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance.
Must obtain Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment.
Ability to maintain clearances throughout the duration of employment.

Nice To Haves

Bi-lingual preferred
May be required to become First Aid/CPR certified.
May be required to become certified in overdose prevention.

Responsibilities

Establish and maintain professional relationships with clients and client confidentiality to engage them in case management services.
Review all documentation establishing clients' eligibility for the program and make file copies.
Create and maintain client files.
Input client data and client progress information into the CARES database.
Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments.
In collaboration with clients, prepare initial and periodic revisions of independent living plans, including short-term and long-term client goals.
Assist clients in attaining their goals by identifying and locating community resources.
Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA.
Schedule appointments for clients with referral organizations.
Escort clients to appointments (e.g., housing, entitlements, educational, medical, social service).
Assist clients in completing applications for benefits and entitlements, or process applications on clients' behalf.
Work with clients to break through barriers to client goals and assist them in advocating for themselves and moving toward self-sufficiency.
Recommend and implement strategies to persuade clients to participate more fully in the process.
Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Follow-up with clients and referral organizations regarding client contact and progress.
Act as client liaison/client advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases for various reasons (goal achievement, lack of participation, ineligibility).
May follow-up with clients after successful completion of primary goals to assure stability.
May complete Relocation Case Review (RCS) for referral for aftercare services.
May prepare marketing materials for the program.
May prescreen clients over the telephone for eligibility and schedule intake appointments.