Case Manager

Northeast Family Services•Rochester, NH

4d•$50,000

About The Position

Northeast Family Services is a mental health provider serving children, youth, and families. The Case Manager reports to the Clinical Supervisor and collaborates with the clinical team as a liaison among the treatment team, clients, families, and collateral service providers. Positions are available throughout New Hampshire. The role provides and coordinates in-home and community-based services in response to referrals from DCYF. It includes developing treatment plans with families and DCYF, documenting assessments and services, educating and coaching parents, facilitating supervised visitation, assessing client safety, and coordinating with courts, schools, and behavioral health providers. The position requires transportation of clients, participation in an on-call rotation, and flexible availability for afternoon and early-evening visits. Hours and schedules are subject to client needs. The position offers a salary of up to $50,000. A $500 stay-on bonus is offered after six months. Benefits listed apply to full-time employees.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.
Flexible availability, including early evenings; client visits are mostly in the afternoon or early evening and schedules are subject to client needs.

Nice To Haves

Two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop treatment plans with measurable and attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation in home and community-based settings.
Coach and support parents by providing parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as utilized.
Document clinical contacts and other documentation through the Electronic Health System.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Three weeks of paid vacation
11 paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve
Generous sick time, including mental health days
401(k) retirement plan with up to 4% match
Voluntary short- and long-term disability insurance
Voluntary life insurance
Mileage reimbursement
Annual longevity award consisting of a monetary bonus and a vacation day
Company-provided laptop and cell phone
Opportunity for professional growth
Supervision for licensure
Tuition reimbursement
Personal cell phone discount
$500 stay-on bonus after six months