Case Manager - Child, Adolescent & Families Team
Greater Nashua Mental Health•Nashua, NH
About The Position
The Case Manager works on the Child, Adolescent & Family Services team, providing mental health services to children, adolescents, and their families. The role provides functional support, symptom management, direct education, and referrals for a diverse caseload in community, home, and school settings. The team offers regular supervision, consultation, and collaboration on complex cases to support clinical outcomes and professional development.
Requirements
- Bachelor’s degree in Psychology, Social Work, or a similar field.
- One to two years of work experience.
- Knowledge of children’s mental health, developmental issues, and family systems.
- Familiarity with community resources.
- Ability to teach effectively.
- Knowledge of Microsoft Office products, including email, Word, and Excel.
- Strong collaboration skills and ability to work effectively independently and as part of a team.
- Comfort working in a fast-paced environment with frequent deadlines; high energy, self-motivation, and a proactive approach.
- Excellent communication and interpersonal skills.
- Excellent organizational and time-management skills.
- Ability to multitask and remain flexible regarding workload and assignments.
- Ability to exercise judgment.
Responsibilities
- Provide direct and indirect case management and functional support services for an appropriate portion of the workweek, as directed by the supervisor.
- Provide crisis intervention to stabilize acute behaviors and symptoms and help prevent hospitalization or out-of-home placement.
- Deliver individualized therapeutic behavioral services to individuals, families, and groups to support clients’ optimal functioning.
- Provide family support to help manage a client’s mental illness or serious emotional disturbance and promote resilience and recovery.
- Collaborate with clients, families, and treatment team members to develop care and support plans that maximize the individual’s control and choice.
- Connect and refer clients and families to external resources, including medical, educational, and social services.
- Work as part of an integrated team and communicate with colleagues, collateral contacts, and supervisors about client care.
- Complete documentation by the due dates specified in the electronic medical record.
- Prepare for and attend meetings as assigned by the supervisor, including team, community-based staff, department, and individual supervision meetings.
- Manage and respond to email and voicemail in a timely and professional manner.
- Perform other duties or special projects as required or assigned.
Benefits
- Choice of two health insurance plans
- Health Reimbursement Arrangement
- Health Savings Account
- Flexible Spending Account
- Dental insurance
- Vision insurance
- Group life and AD&D insurance
- Short- and long-term disability insurance
- Accident and critical illness insurance
- 403(b) retirement plan with agency match
- Employee Assistance Plan
- Generous earned time off
- Paid extended sick time
- 10 paid holidays plus the employee’s birthday
- Bereavement leave
- Tuition reimbursement
- Qualifying employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
