Case Manager

HELP USA • New York, NY

21d • Onsite

About The Position

As a Case Manager at HELP Webster Ave, located in the Bronx, New York, you will provide culturally sensitive, trauma-informed intake and assessment for clients at a shelter for single adult women. You will track client progress in the CARES case management system and coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.

Requirements

• Bachelor’s degree in social work or a related field, or equivalent skills and experience.
• Bilingual fluency in a second language, ideally Spanish/English.
• Case management experience working with vulnerable people who have experienced significant trauma.
• Crisis intervention experience.
• Basic understanding of immigration laws and procedures.
• Great organizational skills and the ability to learn quickly and problem-solve under pressure.
• Strong computer skills required, with knowledge of CARES a plus.

Responsibilities

• Provide culturally sensitive, trauma-informed intake and assessment for clients.
• Track client progress in the CARES case management system.
• Coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.

Benefits

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level