Case Manager - Rapid Rehousing

Oasis Center•Nashville, TN

2d•$39,000 - $42,000•Onsite

About The Position

The Case Manager - Rapid Re-Housing position is part of the Crisis to Housing Services program, specifically the Rapid Re-Housing Program. The primary objective is to provide effective service delivery and support to young adults, aged 18-24, to help them transition from homelessness to stable, permanent housing and achieve self-sufficiency. This role utilizes a housing-first, trauma-informed approach to assist youth in the program.

Requirements

Minimum one year of relevant experience.
Ability to form strong, caring and affirming relationships with all young people, including those identified as LGBTQ+.
Strong communicator and problem solver, with the ability to work effectively with young adults, staff, community partners, and other stakeholders.
Understanding of racial and gender inequities and other forms of discrimination and willingness to operate from an anti-oppression model.
Knowledge of and ability to apply Positive Youth Development, Trauma-Informed Care, Motivational Interviewing, and other evidence-informed approaches rooted in adolescent and young adult development.
Knowledge of community resources and the ability to network and collaborate with external partners.
Valid driver’s license and good driving record.
Ability to effectively communicate in oral and written form.
Ability to monitor client interaction visually and auditorily.
Ability to maneuver stairs and uneven terrain.
Regularly required to sit and talk or hear.
Occasionally required to stand and walk.
Specific vision abilities required include close vision, and distance vision.
Bachelor’s degree and one year of relevant experience.

Nice To Haves

Knowledge and experience with the Housing First and Rapid Re-Housing model.

Responsibilities

Manage a caseload of approximately 15-20 young adults, including direct provision and coordination of housing navigation assistance and supportive services.
Deliver services using a strong trauma-informed and positive youth development approach.
Assist young adults in preparing for housing, including obtaining necessary documentation and providing life skills training.
Assist young adults in creating housing plans and provide support in goal attainment, focusing on financial management/budgeting and tenant rights and responsibilities.
Communicate housing needs and assist in locating appropriate housing in cooperation with the Manager of Housing Partnership.
Utilize HMIS and Salesforce data management systems to document interactions with young adults in a timely, consistent, and ethical manner.
Transport young adults as needed for appointments related to identification, healthcare, housing, education, and vocation.
Provide information and referral services to young adults about community resources and follow through with appropriate adjunct services.
Facilitate problem-solving sessions to overcome obstacles and resolve conflicts involving young adults.
Assist young adults formally and informally in mastering life skills and building self-sufficiency, including job readiness, financial management and budgeting, communication skills, transportation, sexual health, and being a good tenant.
Help build and implement strong internal collaborations to maximize Oasis Center’s resources for young people.
Document young adult interactions in a timely, consistent, and ethical manner and maintain client records in Oasis Center’s agency database and HMIS.
Attend community meetings for networking and resource updates.
Participate in staff and program development by attending Oasis Center and community-based trainings.
Support Oasis staff in learning about and accessing community resources to connect youth to housing.
Attend weekly staff meetings and regular supervision, collaborating with supervisor and appropriate staff on case-related problems.
Perform related tasks as assigned.