Case Manager - YHO - ILP

Lighthouse Youth & Family ServicesCincinnati, OH
$20 - $25Hybrid

About The Position

This role is for a Case Manager in the YHO - ILP program. It is a full-time position located in Cincinnati, OH. The salary range is $20.19 - $25.00 per hour, with up to 25% travel required. The job shift is during the day, and the category is Nonprofit - Social Services. The position is described as being for a professional problem solver, resource connector, and hope builder who enjoys helping people figure things out and can manage multiple conversations with various stakeholders. The role involves helping youth and families build brighter futures by connecting them to resources, supporting their goals, and ensuring they have a team cheering them on. It is not a desk job and involves varied daily activities such as helping teens connect with resources, celebrating family milestones, coordinating services, and navigating tough situations.

Requirements

  • Bachelor's degree in Human Services or related field OR High School Diploma/Associate Degree plus 3 years of relevant experience
  • QMHS certification
  • Reliable transportation and willingness to travel throughout the region

Nice To Haves

  • Mental health case management experience
  • CDCA certification
  • A talent for finding solutions where others see barriers
  • The ability to remember where you parked after a full day in the community

Responsibilities

  • Become a trusted ally for youth and families.
  • Help clients identify goals and create a roadmap to achieve them.
  • Connect people with resources.
  • Partner with schools, providers, community agencies, and support systems.
  • Support clients through challenges, setbacks, and victories.
  • Help youth build skills for independence, education, employment, and everyday success.
  • Coordinate care so everyone stays focused on what matters most—the client.
  • Manage crises with calm, confidence, and compassion.
  • Create service plans, document progress, and keep everything moving forward.
  • Celebrate wins—big and small.
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