Case Manager - Philly House

Gaudenzia, Inc.•Philadelphia, PA

6h•Onsite

About The Position

Gaudenzia is seeking 'hope-bringers and changemakers' to join their team, emphasizing mutual support and client-focused progress. Gaudenzia's mission is to promote long-term recovery by providing comprehensive treatment and support to individuals with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances. The agency is committed to equal employment principles, fostering a positive work environment where every employee is treated with respect, and recruitment practices are grounded in fairness, transparency, and merit. They aim to build a workforce defined by excellence, professionalism, and commitment to their shared purpose, guided by operating principles that prioritize client care, transparent communication, data-driven decisions, mutual support, constructive feedback, integrity, and follow-through.

Requirements

Must have, at minimum, a bachelor's degree in a generally recognized clinical discipline.
Case Manager I: Two years' experience providing case management and/ or drug and alcohol counseling.
Case Manager II: Three years' experience providing case management and/ or drug and alcohol counseling.
Case Manager III: Three years' experience providing case management and/ or drug and alcohol counseling including at least one year supervisory or administrative experience.
Maintain valid driver's license.
Staff must be trained in Cognitive Behavioral Intervention, Motivational Interviewing, Mental Health First Aid.
Significant knowledge on how to complete a risk and needs assessment.
Significant knowledge on assessing and evaluating clients for MAT.
Significant to advanced knowledge of the basic principles, philosophies, practices, and procedures of Gaudenzia's treatment programs.
Significant to advanced knowledge of the biopsychosocial characteristics and maladaptive behaviors of substance use disorders and/or mental illness.
Significant to advanced knowledge of individual and group behavior and the effective ways of working with people to produce ongoing recovery.
Ability to work effectively with diverse populations of people and aid them in adjusting to their specific challenges.
Ability to identify the needs of clients and to gain their confidence and cooperation in assisting them to obtain their identified goals.
Ability to establish and maintain effective working relationships with clients, other members of staff, outside agencies, institutions and the general public.
Ability to initiate and maintain contacts with social service agencies, vocational programs, educational programs, etc.
Ability to successfully work with others from various cultures and backgrounds.
Ability to communicate effectively, both verbally and in writing.
Ability to organize a caseload and an extensive informational system.
Skilled at using computers, including familiarity and faculty with Microsoft Office programs like Word and Excel.
Must be able to have clarity of vision at 20 inches or less.
Must be able to ascend/ descend stairs.
Must be able to push/ pull.
Must be able to stand/ sit for extended period with reasonable breaks.
Must be able to reach overhead and bend/ stoop.

Nice To Haves

Comprehensive case management experience is required to develop and maintain treatment plans that integrates psychiatric diagnoses, medication compliance, emotional problems, and other life skills related difficulties.
OMHSAS license preferred.
Specialized training experience in specific population, i.e. homeless, HIV positive, etc.

Responsibilities

Treat all clients and staff with dignity and respect.
Attend all team / staff meetings as required by Supervisor.
Role model pro-social behavior.
May be responsible for conducting and documenting intake interviews, as needed.
Be responsible for a caseload of clients, as identified by program requirements and in accordance with state regulations.
Complete progress notes for all client-related activities within 24 hours of service delivery.
Coordinate with agency and community resources to ensure thorough treatment and discharge plans.
Establish and maintain positive relationships with service providers and referral sources.
Assist clients with connecting to resources needed to reach personal goals during the course of their treatment and in advance of discharge.
Arrange access public assistance, social security, food stamps and medical assistance appointments to ensure timely and continued receipt of benefits.
Arrange medical appointments, psychiatric evaluations, and medication, when appropriate.
Refer clients to appropriate vocational and educational programming.
Assist clients in developing a thorough discharge plan addressing their most significant needs.
Maintain contact with clients after discharge to ensure coordination with other case management/social services/ substance use disorder treatment or services.
Ensure compliance with all federal, state, local and funding source guidelines.
Other duties as assigned by Supervisor.