Case Manager, Remote
About The Position
The Case Manager supports Ascend Healthcare’s integrated, whole-person approach by addressing behavioral health needs alongside physical health and social determinants of health. Working with clients, providers, families, and community partners, the Case Manager helps patients access appropriate services, reduce barriers to care, and improve health outcomes. The role coordinates and delivers comprehensive case management services for people receiving behavioral health care, advocates for patients navigating complex care systems, and supports treatment engagement through outreach, care coordination, and resource linkage. This is a fully remote position, though in-person attendance may be required as company needs arise. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Compensation is $48,000–$53,000.
Requirements
- Bachelor’s degree in social work, psychology, counseling, human services, public health, or a related field; or at least three years of behavioral health experience within integrated healthcare settings.
- Knowledge of community resources and social service systems.
- Strong organizational, communication, and documentation skills.
- Ability to establish rapport with diverse populations and maintain professional boundaries.
- Proficiency with electronic health records and Microsoft Office applications.
- Fingerprint Clearance Card, or ability to obtain one.
Nice To Haves
- Bilingual English/Spanish.
Responsibilities
- Maintain accurate, timely, and complete documentation in accordance with organizational, regulatory, and payer requirements.
- Complete evidence-based screening tools, assessments, service plans, progress notes, and discharge summaries within established timeframes.
- Conduct comprehensive case management assessments to identify client strengths, needs, barriers, and goals.
- Assist with safety planning and resource coordination, and appropriately respond to crisis situations within the scope of the position.
- Provide outreach and engagement services to patients at risk of disengaging from treatment.
- Coordinate medical, behavioral health, substance use, housing, employment, educational, transportation, and social support services.
- Support patients in addressing social determinants of health that affect treatment outcomes.
- Participate in staff meetings, training, and professional development opportunities.
- Support organizational initiatives focused on quality, patient experience, and health outcomes.
- Perform other duties as assigned consistent with the responsibilities of the position.
Benefits
- Medical, dental, vision, life, and LTD benefits.
- Paid time off and company holidays.
- Yearly CEU stipend.
- Optional incentive bonus program, pending position.
- 401(k).
- 401(k) matching.
- Professional development assistance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
