Case Manager (Turning Point)

Westhab Inc.•Yonkers, NY

2d•$40,000 - $45,000•Hybrid

About The Position

The Retention Case Manager provides home-based services and support to disabled, non-disabled, employed and employable families and single adults in permanent housing.

Requirements

Bachelor Degree or Associate Degree required in social work or related field preferred
Two years’ experience in direct client services.
Detail oriented to complete requirements of files and contract compliance packets.
Excellent written and communication skills.
Ability to adapt to the client’s and staff needs as needed.
Strong organizational skills with the ability to meet a demanding workload.
Knowledge of community services, conflict and resolution, and strengths based case management.
Must have own transportation and valid driver’s license.

Nice To Haves

Fluency in Spanish is highly desirable.

Responsibilities

Conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program.
Maintaining accurate and up-to-date progress notes in HMIS.
Traveling within the Westchester County.
Working closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.
Attending weekly cross departments meetings and others as required.
Creating and maintaining ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.).
Identifying client’s barriers and developing a service plan with clients to address the identified barriers.
Referring clients to mental health and substance abuse services if needed.
Promoting housing stability and individual well-being during program enrollment.
Providing six-month retention services to clients who have exited the program.
Compiling the initial/renewal lease program/housing documents for submission.
Completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.
Ensuring that children are enrolled and attending school.
Reporting any child abuse or neglect.
Completing various programmatic time sheets and activity logs along with maintaining working calendar updated.
Scheduling one client’s home visit as often as needed.
Identifying program needs and making recommendations.
Other duties as assigned.