Case Manager
About The Position
Reporting to the Clinical Supervisor, the Case Manager will work in partnership with the client, the behavioral health team, and substance use counselors to provide responsive, culturally sensitive, and comprehensive services to clients of American Behavioral Health Systems. The Case Manager will work with clients persistent with mental health concerns and substance use complexity. The goal of the program is to provide responsive and comprehensive services to clients to improve their stability, wellness, and recovery. The Case Manager will assist in making referrals, coordinating care, education, and work with multiple systems including but not limited to jails, hospitals, vocational and housing programs, legal systems, and various medical/behavioral providers.
Requirements
- Associates degree and one (1) year of experience or bachelor’s degree in Social Services
- Sensitivity to multi-cultural populations and issues is required
- Must be at least 18 years of age
- Must obtain CPR, Management of Aggressive Behaviors (MOAB), and Mental Health First Aid within 60 days of employment and maintain current certification throughout employment
- Thorough understanding of the rights of members served and relevant legal processes
- Effective written and verbal communication skills
- Organization/Time management skills
- Good computer/technology skills
- Ability to assess safety risks
- Ability to gain trust and build rapport with diverse populations
- Excellent driving skills
- Knowledge of basic medical and psychiatric terminology
Nice To Haves
- Two Years (2) years’ experience in a mental health and/or substance use disorder setting
- Experience in providing MH/SUD case management, in a residential/intensive community
- Experience in a mental health setting, outpatient clinic, and dual diagnosis treatment
Responsibilities
- Demonstrate the ABHS mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
- Collaborate with members served to create Recovery Plan goals
- Ensure all services described in the Recovery Plan are provided
- Work effectively as part of a multidisciplinary team
- Provide appropriate interventions in crisis situations
- Provide and document Educational Lectures as assigned
- Collect required data and complete required documentation
- Coordinate transitions to lower levels of care
- Maintain awareness of community resources and assist members served in appropriate use of community resources
- Assist members served with all needs, including Activities of Daily Living for discharge
- Assist members served in making and getting to essential appointments
- Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services
- Ensure that members served understand their legal status and rights
- Help members served achieve greater independence and autonomy
- Safeguard confidentiality; adhere to HIPAA policies
- Provide transportation when needed and appropriate; provide linkage to community resources
- Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
- Provide and document quality and quantity of direct services as required by program standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
