Case Manager - Wv

All Ways Caring HomeCare•Parkersburg, WV

6d•$20 - $22

About The Position

As a Case Manager, you'll play a vital role in ensuring individuals receiving ADW services receive coordinated, high-quality care aligned with their personalized Service Plan. You'll advocate for client needs, facilitate communication across service providers, and make a meaningful difference in people's lives by promoting their autonomy and well-being.

Requirements

Bachelor’s degree in the Human Service field
Two years of experience with case management or related discipline
Licensed in West Virginia as a Social Worker or Counselor
Ability to operate standard computer and communications equipment
Working knowledge and use of MS Word, Excel, and other software related to job functions
Knowledge of agency intake/placement procedures and guidelines, necessary forms and standard intake procedures
Ability to composing correspondence and basic office etiquette and procedures
Ability to be flexible and meet deadlines
Ability to handle multiple tasks in an orderly and timely manner
Ability to coordinate and maintain client files and agency forms
Willing to travel as needed

Responsibilities

Assures financial eligibility remains current
Submits the MNER in accordance with policy
Addresses changing needs of the person as reported
Addresses changing needs determined by monthly contact
Refers and procures any additional services or resources needed
Coordinates with all current service providers to develop the six-month Service Plan and the Annual Service Plan (or more often as necessary)
Be present at the six-month service plan meeting and the annual service plan meeting
Provides the service plan to all applicable service providers including TMH Transition navigators that are providing services to the person
Provides copies of all necessary document to the person receiving ADW services
Annually submits a medical necessity evaluation request to the UMC
Submits WV personal care request for dual services as needed
Uploads documents into the UMC web portal
Assists with filling grievances, complaints, fair hearing request
Makes fraud and abuse/neglect referrals as needed
Assists with obtaining legal representation when needed, such as medical power of attorney, health care surrogate, etc.
Ensures services were provided in accordance with the service plan
Evaluates social, environmental, services, risks, and support needs of the individual
Develops and writes an individualized service plan which details all services that are to be provided including both formal and informal services that will assist the person to achieve optimum function
Coordinates the delivery of care, eliminate fragmentation of services, and assure appropriate use of resources
Proactively identifies problems and coordinate services that provide appropriate high-quality care to meet the individualized and often complex needs of the person
Provides advocacy on behalf of the person to ensure continuity of services, system flexibility, integrated services, proper utilization of facilities and resources, and accessibility to services
Ensures that a person’s wishes are preferences are reflected in development of service plan by working directly with the person and all service providers
Assures that a person’s legal and human rights are protected
Follows up on all service deliver concerns and document in WV IMS
Completes and submits all required administrative and program reports as requested by either BMS or the OA