Case Manager

Northeast Family Services • Colebrook, NH

4d • $50,000

About The Position

Northeast Family Services is seeking a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. In collaboration with the clinical team, the Case Manager coordinates and supports in-home services for children, youth, and families throughout New Hampshire. The role reports to the Clinical Supervisor and includes parent education, supervised visitation, client support, documentation, and coordination with DCYF and other involved providers. Early-evening availability and flexible scheduling are required to accommodate client needs. The position includes an on-call rotation and transportation of clients.

Requirements

• Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
• Valid driver's license and reliable, consistent access to a vehicle.
• Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
• Access to high-speed, secure internet.
• Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

• At least two years of experience working with children, youth, and families in a home or community setting.

Responsibilities

• Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
• Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
• Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
• Complete service-delivery documentation, including assessments and reports.
• Report client progress to the court system through in-person appearances and written reports as requested.
• Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
• Coach and support parents, including providing effective parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
• Enforce DCYF supervised-visitation expectations to ensure child safety.
• Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
• Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
• Transport clients, including children and adults, and install car seats and booster seats.
• Participate in an on-call rotation and respond by phone to support families as needed.
• Document clinical contacts and other required information in the Electronic Health System.
• Perform other duties as assigned.

Benefits

• $500 stay-on bonus after six months.
• Health, dental, and vision coverage for full-time employees.
• Three weeks of paid vacation for full-time employees.
• Eleven paid holidays for full-time employees.
• Generous sick time, including mental health days, for full-time employees.
• 401(k) retirement plan with up to 4% employer match for full-time employees.
• Voluntary short- and long-term disability insurance.
• Voluntary life insurance.
• Mileage reimbursement.
• Annual longevity award consisting of a monetary bonus and a vacation day.
• Company-provided laptop and cell phone.
• Opportunity for professional growth.
• Supervision for licensure provided.
• Tuition reimbursement.
• Personal cell phone discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level