Case Manager

Benchmark Human Services-VT•Northeast Kingdom, VT

9d•Hybrid

About The Position

Benchmark Human Services is seeking Case Managers to provide resources and support to individuals with intellectual and developmental disabilities, their families, and guardians. The goal is to enable individuals to be included in society, live as independently as possible, and function at their maximum potential. Benchmark has been connecting people and potential since 1960, empowering those they serve and fostering a workplace that honors unique experiences and perspectives. The Vermont program specifically supports individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and other services and supports, including providing planning, advocacy, monitoring, and guidance.

Requirements

Must complete core competency training required by the State.
Valid Driver's License
Valid Auto Insurance
Must live in the State of Vermont
Minimum of 1 year working in a similar position
Travel up to 75%
Knowledge of Vermont's public service system of developmental disabilities services and brain injury services
A bachelor’s degree in any field + 1 year of human services related experience such as supporting individuals with disabilities, special education, sociology, vocational rehabilitation and/or employment, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field.
OR an associate degree in human services or a closely related field + 2 years of human services related experience
OR a high school diploma or equivalent + 3 years of human services related experience
Must have knowledge of Vermont’s public service system for developmental disabilities services and brain injury services
Fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions.
Must be able to work collaboratively while meeting individual performance goals
Must be able to verbally and non – verbally communicate with a broad audience of stakeholders
Ability and skill to use technology tools in the daily performance of duties

Responsibilities

Performs evaluations and assessments to meet the needs of individuals served.
Assists and supports the individual to understand the goals and activities of the person-centered planning process, including assessment.
Facilitates and schedules participation in person-centered planning and assessment as needed.
Completes Needs Assessment Annual Review Protocol once a year with the individual and their team.
Assists the individual in discovery and exploration discussions, identifying preferences, strengths, goals, dreams, and needs in preparation for the person-centered planning process.
Facilitates the completion of the DS Budget and Service Planning Context Document.
Facilitates the completion of any additional assessments and gathering of documentation as needed, and ensures this information is available for the person-centered planning process.
Assists the individual in choosing people to be part of the person-centered planning team who may contribute valuable information during the planning process.
Assists the individual to invite other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings at times and locations selected by and convenient for the individual.
Works with the individual to develop agenda(s) and follow up notes for person-centered planning meetings and ensures this information is distributed to members of the support team as approved by the individual.
Supports the individual to lead, and provides assistance as needed, throughout the person-centered planning process.
Assists the individual and their support team in identifying any needed modifications to rights and freedoms.
Reviews and updates person-centered service plan and related documents (including assessments), with the individual.
Monitors person-centered service plan implementation, satisfaction, and health and well-being through visits with the individual and review of documentation, and through engagement with their guardian (if they have one), family members as applicable, and their service providers.
Reviews, assesses, and responds to emergency situations and incidents and assures that actions taken are appropriate and timely to protect the health and welfare of individuals.
Validates that services provided are consistent with the ISA/BIP person-centered service plan, and the participant’s needs and desired outcomes.