Case Manager (Bilingual English/Spanish)

THE LAW OFFICES OF KANNER AND PINTALUGA PA•Houston, TX

About The Position

The Personal Injury Case Manager works directly with clients, third parties, providers, and insurance companies. The role involves handling fact-finding projects and gathering and organizing documents and information. The Case Manager should be comfortable in an office environment, familiar with Microsoft Office applications, and skilled in verbal and written communication. The role is full-time, Monday through Friday, from 8:00 a.m. to 5:00 p.m. Kanner & Pintaluga is a law firm founded in 2003, with nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States. The firm handles property damage and personal injury matters and states that it has recovered over $1 billion for clients nationwide.

Requirements

High school diploma or GED required.
Knowledge of HIPAA regulations.
Strong customer service skills.
Bilingual English/Spanish proficiency required.
Proficiency with Microsoft Office programs, including Word, Excel, and Outlook.
Ability to manage a heavy workload in a fast-paced environment.
Ability to communicate effectively and efficiently with clients and coworkers.
Excellent organizational skills and ability to multitask and prioritize workload.

Nice To Haves

Legal experience preferred.

Responsibilities

Perform data entry duties.
Gather information and documents from clients and other sources.
Handle incoming calls and other communications with clients and third parties.
Maintain ongoing relationships with clients.
Maintain and organize electronic case files.
Collect, review, and verify medical bills, liens, declaration pages, payment logs, and other materials from third parties.
Work in a team-centered environment and communicate with teammates about all aspects of cases.
Manage a high volume of clients while maintaining organization and efficiency.
Perform other related duties as assigned.