Case Manager

Resources for Human Development•Philadelphia, PA

5d•Onsite

About The Position

RHD is seeking a compassionate, organized, and motivated Case Manager to support individuals in achieving their recovery goals through person-centered, strengths-based services. In this role, you will work closely with participants, clinical staff, and community partners to ensure individuals receive the services and support they need to thrive.

Requirements

Bachelor’s degree in Human Services or related field preferred (or equivalent experience).
Minimum 2 years of experience supporting individuals in behavioral health, addiction recovery, or IDD services.
At least 1 year of case management experience preferred.
Intermediate computer skills.
Valid driver’s license and reliable transportation.
Strong communication and active listening skills.
Ethical, confidential, and integrity-driven decision-making.
Ability to work collaboratively with families, providers, and community partners.
Cultural humility and respect for diverse backgrounds.
Strong organizational and documentation skills.
Ability to manage crisis situations calmly and effectively.
Knowledge of state and federal regulations related to residential or behavioral health services.

Responsibilities

Serve as an advocate to ensure participants receive needed services and supports.
Collaborate with a multidisciplinary team to provide holistic, values-based care.
Assist in developing and reviewing individualized recovery plans.
Identify service gaps and recommend strategies to improve participant outcomes.
Build relationships with community agencies to connect participants to resources.
Provide community-based services focused on education, resource connection, and goal achievement.
Support participants in achieving recovery plan objectives.
Transport participants to appointments as needed within the service area.
Complete assessments and maintain accurate documentation in compliance with RHD, funders, and regulatory bodies.
Ensure adherence to policies, procedures, and professional standards.
Perform additional duties as assigned.