Case Manager (Part-Time)

City of La Habra•La Habra, CA

14h•Hybrid

About The Position

The City of La Habra is recruiting for a part-time Case Manager in the Employment and Training Division of the Community Services Department. This position works approximately 28 hours per week and is grant-funded under the Workforce Innovation and Opportunity Act (WIOA) program. The role involves recruitment, program-eligibility determination, career counseling, job development, placement, and local business coordination for disconnected youth, ages 14-24, in Orange County. The goal is to prepare youth for the workforce by coordinating academic and occupational learning opportunities and linking them with businesses, post-secondary education, and community-based organizations.

Requirements

Knowledge of issues facing disconnected youth.
Knowledge of trauma informed care practices.
Knowledge of career counseling strategies.
Knowledge of community resources available for youth.
Knowledge of pre-employment work maturity skills.
Knowledge of Microsoft Word, Excel, Power Point, Social Media platforms, and Outlook.
Ability to keep accurate statistical records.
Excellent oral and written communication, interpersonal, and organizational skills.
Ability to operate computer and computer-based software.
Ability to understand the needs of opportunity youth who face serious challenges to employment.
Ability to develop employment opportunities tailored to the specific needs of youth.
Ability to travel throughout Orange County, from La Habra to San Juan Capistrano.
Ability to speak in front of large groups.
Ability to work with a diverse customer base.
Ability to work in a team environment.
Ability to meet deadlines.
Ability to provide excellent customer service to members of the community and all those contacted while performing job functions.
Ability to establish and maintain effective working relationships with staff, management, and the public.
Valid California Class C driver’s license.
Reliable transportation and proof of current automobile insurance must meet the City’s policy.

Nice To Haves

Bachelor’s degree or college coursework in psychology, education, sociology or related human-services field is preferred.
One year of experience with the Workforce Innovation and Opportunity Act (WIOA) programs, or social-service programs is preferred.
Bilingual (English/Spanish or English/Vietnamese) is desirable.

Responsibilities

Responsible for the outreach and recruitment of Orange County youth for enrollment into the Workforce Innovation and Opportunity Act (WIOA) Youth Employment Program.
Provide support to each youth in social, emotional, and intellectual development.
Perform program orientation for local youth, community and faith based organizations, schools, parents, businesses, as well as attend community outreach events.
Establish strong professional relationships with employers, clients, and culturally diverse adult and youth populations.
Determine eligibility of customers according to Federal, State, and local WIOA policies and procedures.
Schedule and conduct workshops including Work Readiness and various re-employment services workshops (e.g. resume and cover letter writing, interviewing skills, coping with job loss/crisis management, job search techniques, keeping your job, etc.).
Administer assessments to assist in creating an objective assessments and an Individual Service Plan for each participant.
Provide intensive file and case management assisting participants in overcoming barriers that inhibit success in education, employment or training.
Collect and enter data into the statewide CalJOBS system.
Develop jobs in private and public sector to create employment opportunities for youth.
Develop an understanding of program performance goals and apply the knowledge to achieve positive outcomes.
Attend all scheduled staff meetings, training sessions, and conferences.
Travel as required to training sites and outstations for coordination of program activities.
Perform related duties as assigned.