Case Manager

Northern Lakes Community Mental Health Authority•Cadillac, MI

20d•Hybrid

About The Position

The Child and Family Case Manager is responsible for coordinating person-centered planning, attending to the total spectrum of the individual's needs, including housing, family relationships, social activities, education, finance, employment, health, recreation, mobility, protective services, and records. This role involves collaborating with consumers and staff to assess needs, develop treatment goals, objectives, methodologies, and timelines, and evaluate progress. The Case Manager will locate, obtain, and coordinate services both within and outside the CMH system, provide supportive services to consumers and their families, and offer crisis intervention when appropriate. They will also facilitate interdisciplinary team evaluations, conduct assessments, monitor progress, and maintain liaison with outside providers. Additionally, the role involves participating in quality assurance, maintaining knowledge of mental health strategies, monitoring treatment plan follow-up, facilitating consumer benefits, and coordinating decisions regarding hospitalization and level of care changes. The Case Manager may also be involved in medication delivery and observation.

Requirements

Bachelor’s degree in Social Work from a university with an accredited Social Work program or a Degree in Nursing.
Master’s degree in Social Work, Psychology or Counseling.
Meets Child Mental Health Professional and Qualified Intellectual Developmental Disability Professional (QIDP) eligibility criteria.

Responsibilities

Coordinate Person-Centered Planning, attending to the individual's needs in areas such as housing, family relationships, social activities, education, finance, employment, health, recreation, mobility, protective services, and records.
Collaborate with consumers and staff to assess needs, develop treatment goals, objectives, methodologies, and timelines, and evaluate progress.
Locate, obtain, and coordinate services outside and inside the CMH system as indicated by the individual treatment plan.
Provide supportive services to the consumer and their family.
Provide crisis intervention services when appropriate.
Intervene when necessary to assure implementation of the plan.
Request, when necessary, review of the individual program plan by the individual's interdisciplinary team.
Facilitate interdisciplinary team evaluation and review for assigned consumers.
Conduct orientation and annual psychosocial assessment of individual consumer needs.
Evaluate, facilitate, and monitor services and consumers' progress in relationship to established goals and objectives and document as appropriate.
Establish and maintain an effective liaison between NLCMHA and outside providers.
Participate in Quality Assurance case review procedures, including consumer satisfaction.
Maintain current knowledge of mental health symptomatology, intervention, and treatment strategies.
Monitor treatment plan follow-up, services to consumers, and overall conditions, working with providers to make necessary improvements.
Follow-up problem areas as appropriate.
Facilitate consumer's benefits (e.g., SSI, Medicaid, SSB, Medicare).
Review and coordinate with team and provider on decisions involving hospitalization, respite, and/or transfers/level of care changes.
Implement plan of action.
May deliver medications to consumers as requested.
May observe setup of consumer's medications.