Case Manager Project Link Addictions

Seven Counties Services • Louisville, KY

1d • Onsite

About The Position

The Case Manager will conduct and document comprehensive assessments of clients and/or their needs. They will participate in the development of the client's service plan, consistent with the assessment, and arrange for the delivery of needed services. The role involves assisting clients in accessing services through referrals or linkages, monitoring client progress, performing advocacy activities, and preparing and maintaining case records. Additionally, the Case Manager will provide case consultation, communicate with supervisors, offer psychosocial education, and perform crisis assistance. Depending on skill and autonomy, the incumbent may serve as a Primary Case Coordinator (PCC). This role requires adherence to SCS and regulatory standards, and incumbents may be asked to perform other job-related tasks.

Requirements

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
• Completion of state-required case management/service coordination course within six months of date of employment.
• At least one (1) year of full-time employment experience post Bachelor’s working directly with substance abuse population (with direct daily contact) in a human service setting.
• With relevant Master’s degree, no experience required.
• Reliable transportation for frequent travel.

Nice To Haves

• Candidates for employment, hiring managers, and incumbents should refer to program- or team-specific job descriptions for all education and experience requirements applicable to particular case management/service coordinator job classifications.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through, for example, referrals or linkages.
• Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
• Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
• Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
• Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
• Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
• Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
• Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
• May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level