Case Manager

PROMESA R.H.C.F.•New York, NY

1d•Onsite

About The Position

For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

Requirements

BA degree in relevant field
Minimum of 2 years of Case Management Experience
Experience working with homeless population(s)
Housing Knowledge
Familiarity with community Resources
Excellent oral and written communication

Nice To Haves

Masters degree preferred

Responsibilities

Conducts needs assessment and case management for assigned families
Conducts intakes, home visits and apartment inspections
Holds bi-weekly interviews with clients
Maintains up to date files including client history and profile
Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence
Coordinates workshops, seminars and other activities for general client population
Performs other related duties as assigned
Makes recommendations to improve level of services
Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner
Meet with Head of Household every two weeks to determine housing status and immediate needs
Contact landlord/broker to schedule appointment to see apartment
Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted
Schedule Head of Household for Apartment Inspection with housing site
Follow-up meeting with resident for Lease signing
Follow-up meeting, after lease has been signed, then schedule resident for move out
Contact Public Assistance agency to request rent checks
Provides case management and on site crisis intervention
Completes required service plans
Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary
Maintains appropriate documentation of all tenant contacts
Documents monthly progress notes in the participants’ chart
Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services
Reports any alleged child neglect or abuse to the ACS agency or the authorities