Case Manager

DPS•Fort Atkinson, WI

2d•Onsite

About The Position

Empower People. Build Futures. Change Lives. Are you passionate about helping others achieve independence and meaningful employment? Join our team as a Case Manager and make a real difference every day. In this rewarding role, you’ll support individuals with diverse abilities and other employment barriers as they work toward personal and professional success. You’ll create individualized plans, provide hands-on coaching, and connect participants with the resources, training, and support they need to thrive in the workplace and beyond. This is the perfect opportunity for someone who is compassionate, organized, resourceful, and energized by helping others reach their full potential.

Requirements

Bachelor’s degree in Human Services or related field preferred (Equivalent education and experience combinations considered)
1–2 years of related experience working in human services, vocational training, case management, or disability services
Excellent communication, organization, and problem-solving skills
Passion for empowering individuals and promoting inclusion
Valid driver’s license and proof of auto insurance
Required Clearances
Ability to successfully complete: Wisconsin Caregiver Background Check, State & Federal Criminal Background Checks, Wisconsin DOT Check, Department of Justice Check, Office of Inspector General Check

Responsibilities

Manage a caseload of participants while ensuring services are delivered on time and according to program standards.
Develop individualized, outcome-based goals aligned with each participant’s Person-Centered Plan.
Provide hands-on job training, skill development, and workplace coaching using a strengths-based, person-centered approach.
Help participants build confidence, adjust to workplace routines, and develop positive work habits.
Serve as a key advocate by coordinating resources, services, and supports identified in participant plans.
Connect participants to valuable community resources and career development opportunities such as: Job Club & Job Shadows, Community Exploration, DVR Services, Community Coaching.
Design individualized support plans, protocols, and incentive programs that encourage attendance, accountability, and workplace success.
Identify and address barriers including absenteeism, peer interactions, supervision acceptance, and workplace behaviors.
Partner with families, employers, community agencies, and professional support teams.
Facilitate annual and semi-annual review meetings to evaluate progress and update goals.
Train staff, volunteers, interns, and production partners on participant supports and best practices.
Maintain accurate participant records and documentation in the Apricot Records System.
Prepare required reports, case notes, progress reviews, intake/discharge documentation, incident reports, and funding-related paperwork.
Collect program data to support quality improvement and service excellence.
Assist with AM/PM bus duty and participant transitions.
Support participants during lunch and break periods to ensure safety and engagement.
Administer medications to authorized participants as needed.