Case Manager

Caminar•Fairfield, CA

9d•Hybrid

About The Position

Caminar is a leading behavioral health organization that supported over 48,000 youth and adults across six counties in Northern California and the San Francisco Bay Area last year. Caminar's mission is to build strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based, whole-person care. The organization was founded in 1964, and our vision is to be a BEACON of SAFETY, COMPASSION, and FULFILLMENT, supporting all those in our communities who need it most.

Requirements

Must be passionate about Caminar's mission
Candidates registered with the California BBS are strongly encouraged to apply; licensed supervision hours available
BA/BS in a mental health related field. Absent BA/BS, a minimum two-years (4000 hours) of verifiable program experience in the provision of direct services to individuals with severe mental illness is required
Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience HMIS and Credible strongly preferred. Experience with web-based time and attendance and staff training and development system strongly preferred
Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times
Must demonstrate acceptable level of maturity, good judgment, and emotional stability
Problem solving—identifies and resolves problems in timely manner and gathers and analyzes information skillfully
Customer Service—manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service
Oral and written communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally
Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans
Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
Dependability—is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly
Must be a dynamic self-starter with demonstrated ability to work independently on special projects
Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices
This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements
Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies
A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes
May be required to obtain and maintain First Aid and CPR certification

Nice To Haves

Experience HMIS and Credible strongly preferred.
Experience with web-based time and attendance and staff training and development system strongly preferred.

Responsibilities

Support the attainment of client rehabilitation goals utilizing psychosocial rehabilitation principles.
Develop and maintain a respectful, caring and empowering relationship with clients
Assist with and teach independent living skills including cleaning, budgeting, bill management and conflict resolution between roommates
Work in partnership with Solano County Mental Health and other mental health programs to assess clients’ appropriateness for the program and facilitate housing placements
Maintain the client caseload, up to 12 clients, at the Laurel Creek site
Maintain at least a 65% billable service time to total work time percentage productivity level, in both Credible and the Homelessness Management Information System (HMIS)
Provide supportive counseling, focusing on the client’s immediate situation and needs. Provide Cognitive/Behavioral types of intervention allowing the client to work toward achieving their immediate goals and recognizing their strengths
Develop and maintain relationships with property managers to assist with tenant landlord relationships
Drive own or agency vehicle to treatment destinations. Document and report mileage according to agency procedures, so that billing and reimbursement can be provided in a timely manner. Comply with agency vehicle policy at all times
Educate clients on tenant rights and responsibilities
Assist clients with applying for room and board, low-income, sober living environment, and other placements to where client will discharge
Coordinate client moves to next placements
Outreach to Resource Connect Solano for client placement in HUD CoC housing programs
Establish and maintain relationships with area board and care facilities to facilitate placements
Help client tenants get funds for security deposits when appropriate, from local charitable organizations
Document in a timely manner all objectives and interventions according to agency, quality assurance and HUD requirements
File documents appropriately; participate in maintaining an efficient office environment
Perform all job functions in cooperation with the supervisor, other staff on the case management team, and other service providers involved in the treatment effort, including sharing information regarding all important interventions
Participate in staff meetings and attend other meetings, as assigned
Attend and participate in regularly scheduled supervision sessions
Attend and complete trainings as assigned and in a timely manner
Participate in promoting a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program
Complete and submit accurate time sheets and absence reports to program management in a timely manner
Promote within the agency and with the general public the philosophy and practice of social rehabilitation
Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures
Perform other related duties, responsibilities and special projects as assigned