Case Manager - Rustin

Lantern Community Services Inc • New York, NY

3d • $27 - $33 • Onsite

About The Position

We are seeking an experienced and dedicated Case Manager to join our team at Rustin House. The Case Manager will assist residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, and social goals. This role involves assessing client needs, linking clients to services, developing individualized plans toward stabilization and re-housing, monitoring progress, and maintaining accurate documentation.

Requirements

• High school diploma, HSE, or GED required.
• Minimum of two (2) years of social services experience required.
• Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required.
• Highly organized with the ability to manage a diverse caseload of clients with varying needs.
• Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary.
• Experience with ETO or other electronic case management systems.
• Experience working with individuals impacted by homelessness, mental illness, substance use, and/or low-income backgrounds.

Nice To Haves

• Bachelor's degree from an accredited institution preferred.

Responsibilities

• Provide a range of services including benefits and entitlements assistance, case management, group programming, individual counseling and support, advocacy, resources, and referrals for residents.
• Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
• Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
• Maintain current and accurate documentation for all cases across all required reporting agencies, including progress notes, case contacts, and case summaries.
• Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED