Case Manager - Crestview Mobile Response Team

LifeView Group•Crestview, FL

22h•$20 - $22

About The Position

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies, and intellectual disabilities across Northwest Florida. Its Mobile Response Team (MRT) serves Escambia, Santa Rosa, Okaloosa, and Walton counties, providing 24/7 crisis intervention and support by telephone triage or in person. The team seeks to reduce trauma, prevent unnecessary hospitalizations, and divert people from juvenile or criminal systems. The Case Manager helps clients access needed medical, social, educational, and other services. The role coordinates quality treatment and support services efficiently and effectively to optimize the functioning of individuals with complex needs. Desired outcomes include self-sufficiency and satisfaction in the living, learning, work, and social environments clients choose. Services may be provided in clients’ homes and in the community. The position requires local travel and participation in approved mental health targeted case management training within three months of initially providing case management services.

Requirements

Bachelor’s degree from an accredited university or college, with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field that includes coursework in human behavior and development, plus at least one year of full-time or equivalent experience working with adults experiencing serious mental illness; alternatively, a bachelor’s degree from an accredited university or college plus three years of full-time or equivalent experience working with adults experiencing serious mental illness.
Knowledge of available resources in the service area for adults with serious mental illness.
Knowledge of and compliance with state and federal statutes, rules, and policies affecting the target population.
Ability to use a computer.
Good oral and written communication skills.
Ability to work within agency and program policies and procedures.
Ability to work cooperatively and collaboratively with multidisciplinary staff.
Ability to recognize signs and symptoms of abuse.
Ability to effectively relate to people living with mental illness or substance use disorders, people with developmental disabilities, family members of people served, and coworkers.
Ability to provide in-home and community services.
Ability to pass organizational screening requirements, including applicable state or federal background screenings.
Valid driver’s license from the state of residence, a good driving record, and eligibility for coverage under the corporate insurance policy.
Must pass a drug test; a Level II background screening is required.

Responsibilities

Help clients access needed medical, social, educational, and other services.
Coordinate quality treatment and support services to optimize the functioning of individuals with complex needs.
Provide individualized, integrated mental health, substance abuse, and co-occurring services to meet the needs of individuals served and their families.
Provide services in clients’ homes and in the community.
Problem-solve and advocate for individuals served.
Assist in maintaining a therapeutic milieu.
Complete approved mental health targeted case management training within three months of initially providing case management services.