Case Manager, Bureau of Tuberculosis Control

City of New York • Long Island City, NY

5d

About The Position

The Bureau of Tuberculosis Control (BTBC) works to prevent the spread of tuberculosis and eliminate it as a public health problem in New York City. Its goals are to identify people with suspected or confirmed TB disease and ensure appropriate treatment, and to identify and treat people at high risk of progressing from TB infection to TB disease.

Reporting to the Supervising Public Health Advisor and/or Regional Manager and working with an interdisciplinary team, the Public Health Advisor, also referred to as a Case Manager, manages assigned cases from the time they are reported to BTBC until the patient completes treatment or reaches a final disposition. The role involves interviewing and educating patients, communicating with medical providers, coordinating care, collecting data, updating the TB registry, conducting home visits, and participating in quality assurance reviews.

The posting is open to people who are permanent in the Public Health Adviser title or reachable on the civil service list for Public Health Adviser, Exam No. 5116. Public Health Advisers are required to have an annual health assessment. Depending on the assignment, training in phlebotomy or other procedures may be required; HIV counseling certification may also be required for certain assignments.

Requirements

• Meet the qualifications for the Public Health Adviser civil service title through one of the listed education and experience pathways: a bachelor's degree with specified health-related coursework; a bachelor's degree plus six months of qualifying health promotion or disease intervention/prevention experience; a high school diploma or equivalent plus four years of such experience; or an accepted education-and-experience equivalent.
• For the education-and-experience equivalent pathway, have a high school diploma or equivalent and either 12 semester credits in the specified health-related subjects or six months of qualifying experience.
• For Assignment Level II, in addition to the minimum qualifications, have at least one year as a Public Health Adviser, Assignment Level I, or one additional year of experience of the type described in qualification requirement 2.
• Complete an annual health assessment as required for Public Health Advisers.
• Complete training in phlebotomy or other procedures if required for the assignment; HIV counseling certification may be required for certain assignments.

Nice To Haves

• Knowledge of public health or health care delivery.
• Good communication and organizational skills.
• Ability to work in a team environment.
• Working knowledge of Microsoft Office, including Word and Excel.
• Experience working in the community in a social service, mental health, or public health capacity.
• Excellent writing and communication skills.

Responsibilities

• Interview and educate patients diagnosed with or undergoing medical evaluation for tuberculosis disease.
• Elicit, locate, and test individuals exposed to tuberculosis disease to help prevent further spread.
• Conduct surveillance activities, including administering diagnostic tests for TB and collecting and transporting specimens, including blood.
• Conduct home visits for case-management activities, including testing and educating people exposed to infectious patients, locating patients who have been lost to follow-up and returning them to medical care, and assessing the home environment.
• Observe patients with a communicable disease taking prescribed medication.
• Visit hospitals and private medical offices to review records and extract data.
• Manage and monitor patients with presumptive or confirmed tuberculosis disease, as well as their contacts, from diagnosis through treatment completion or final status determination.
• Interview and educate patients, communicate with medical providers, coordinate care, collect data, update the TB registry, and participate in quality assurance reviews.

Benefits

• Premium-free health insurance plan; the posting states this saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available depending on the position's union or benefit fund.
• Public sector defined-benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the possibility of working from home up to two days during the week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time