Case Manager, Bureau of Tuberculosis Control

City of New York • New York, NY

5d • $54,799 - $63,019

About The Position

The Bureau of Tuberculosis Control (BTBC) works to prevent the spread of tuberculosis and eliminate it as a public health problem in New York City. Its goals are to identify people with suspected or confirmed TB disease and ensure appropriate treatment, and to identify and treat people at high risk of progressing from TB infection to TB disease.

Reporting to the Supervising Public Health Advisor and/or the Regional Manager, the Public Health Advisor (also called a Case Manager) works with an interdisciplinary team and manages assigned cases from the time they are reported to BTBC until treatment is completed or a final disposition is determined. The role includes interviewing and educating patients, communicating with medical providers, coordinating care, collecting data, updating the TB registry, conducting home visits, and participating in quality assurance reviews.

Requirements

• Meet the Public Health Adviser qualification requirements through one of the stated education and experience pathways: a qualifying bachelor's degree; a bachelor's degree plus six months of relevant experience; a high school diploma or equivalent plus four years of relevant experience; or an equivalent combination of education and experience subject to the stated minimum requirements.
• For Assignment Level II, have at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience described in Qualification Requirement 2.
• Complete an annual health assessment.
• For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures may be required; HIV counseling certification may be required for certain other assignments.

Nice To Haves

• Knowledge of public health or health care delivery.
• Good communication and organizational skills.
• Ability to work in a team environment.
• Working knowledge of Microsoft Office, including Word and Excel.
• Experience working in the community in a social service, mental health, or public health capacity.
• Excellent writing and communication skills.

Responsibilities

• Interview and educate patients diagnosed with TB disease or undergoing medical evaluation for TB disease.
• Identify, locate, and test people exposed to tuberculosis to help prevent further spread.
• Conduct surveillance activities, including administering TB diagnostic tests and collecting and transporting specimens, including blood.
• Conduct home visits for TB case management, including testing and educating contacts of infectious patients, locating patients who have been lost to follow-up, returning them to medical care, and assessing the home environment.
• Observe patients with a communicable disease taking prescribed medication.
• Visit hospitals and private medical offices to review records and extract data.
• Manage and monitor patients with presumptive or confirmed TB disease and their contacts from diagnosis through treatment completion or final status determination.
• Communicate with medical providers, coordinate care, collect data, update the TB registry, and participate in quality assurance reviews.

Benefits

• Premium-free health insurance plan; the posting says this saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available depending on the position's associated union or benefit fund.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared to private sector employment.

What This Job Offers

• Job Type: Full-time