Case Manager

Services for the Underserved•Brooklyn, NY

13d•Onsite

About The Position

SUS is seeking a bilingual Case Manager for our transitional shelter in Brooklyn. Location: St. John’s Place, Brooklyn, NY 11213. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.

Requirements

HS Diploma or GED
1-2+ years’ experience with homeless population
Ability to work with a culturally diverse population

Nice To Haves

Previous case management experience in a homeless shelter setting
Experience using the AWARDS application
Bilingual candidates are strongly encouraged to apply; Spanish, Creole, or French language skills are a plus
Bachelor’s Degree is Human Services field preferred
Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred
Bilingual Spanish speaking strongly preferred

Responsibilities

Conduct the intake process with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures
Conduct and document psychosocial, vocational, educational, and housing assessments
Provide accurate, complete, and timely documentation of supportive services and clients’ progress toward securing permanent, affordable housing
Prepare housing applications and assist clients throughout the housing application and interview process
Monitor and assess changes in clients’ behavior, appearance, and overall well-being
Facilitate individual and group counseling sessions, workshops, psychoeducation, and recreational activities
Conduct room and dorm inspections to assess personal hygiene, cleanliness, and activities of daily living
Provide comprehensive case management services to an assigned caseload
Develop initial service plans and complete service plan reviews as required
Connect clients with appropriate medical, mental health, housing, and community-based supportive services
Provide crisis intervention and respond appropriately to emergency situations
Monitor medication compliance in collaboration with nursing staff
Assist with building evacuations during fire drills and emergencies
Maintain current CPR and First Aid certification
Maintain accurate, complete, and timely client records in accordance with DHS, OTDA, funder, and SUS standards