BVH - Case Manager

Community Hope•Parsippany-Troy Hills, NJ

2d•Hybrid

About The Position

Community Hope is looking for a full-time Case Manager for our Bringing Veterans Home (BVH) program. This hybrid position involves providing case management and supportive services to veterans. Responsibilities include intake, assessment, housing identification and stabilization, rent and move-in assistance, budgeting, financial entitlements/benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with various agencies and professionals. The role also involves linkage and referral for mental health, substance abuse, legal, and other service needs, as well as eligibility screening and record maintenance. Case managers will meet with participants in various community settings, including potentially unsafe locations, and must accurately enter data into the electronic health record. Transportation of veterans may be required. The position also entails attending and organizing community outreach events and functioning as a team member by covering shifts and communicating relevant information.

Requirements

Bachelor’s Degree in Social Work, Psychology, or a related field.
1 year of case management experience, preferably in working with veterans or the homeless.
Must possess a valid driver’s license, with a good driving record.

Responsibilities

Provides case management and supportive services including intake, assessment, housing identification and stabilization, rent and move-in assistance (financial), budgeting, financial entitlements/benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with other community and governmental agencies, landlords, real estate agents, and real estate brokers.
Provides linkage and referral for mental health, substance abuse, legal, and other service needs.
Provides eligibility screening to applicants and collects and maintains accurate and detailed records.
Meets with participants in community settings such as motels, shelters, meal sites, libraries, transit hubs, jails, hospitals, vehicles, private residences and other outdoor or unsafe locations.
Enters intake, contact, housing stability plans, temporary financial assistance, and other information in the electronic health record in a timely and accurate manner.
Transports veterans, as needed in agency vehicles.
Attends and organizes outreach events in the community including outreach in encampments, under bridges, outdoors, in shelters, stand downs, soup kitchens, houses of worship, or other places where the homeless congregate.
Documents service delivery accurately and timely while ensuring veteran confidentiality.
Functions as a team member by covering shifts, communicating all relevant information to other team members, and covering co-workers’ duties as needed.