Case Manager - Mental Health
About The Position
Orange County Alter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego. As a Care Path Manager (Case Manager), your primary focus is managing a caseload of clients and supporting their progress throughout treatment. You will serve as a consistent point of contact, helping ensure each client receives individualized, high-quality care in a structured residential setting. You play a critical role in shaping both the client experience and the performance of the team supporting them.
Requirements
- Experience in mental health case management or residential treatment
- Compassionate, accountable, and solutions-oriented
- Comfortable making decisions in a fast-paced, dynamic environment
- Knowledgeable in residential mental health operations and regulatory standards
- Committed to maintaining a safe, ethical, and client-centered environment
- High School Diploma required
- At least one (1) year of experience in behavioral health case management required
- Valid California Driver’s License required
- CPR & First Aid certification required (or ability to obtain prior to start)
- Must pass Live Scan fingerprint clearance
- Must be legally authorized to work in the United States
Nice To Haves
- CADAC-1 or equivalent certification
- Knowledge of trauma-informed care practices
- Experience working with multidisciplinary teams
- Familiarity with EMR systems
- Bachelor’s or Master’s Degree preferred
- At least one (1) year of leadership or supervisory experience preferred
Responsibilities
- Manage a caseload of approximately 6 clients in a residential setting
- Serve as the primary point of contact for assigned clients throughout their treatment stay
- Monitor progress toward treatment goals and communicate updates with the clinical team
- Facilitate check-ins, support daily structure, and reinforce therapeutic programming
- Advocate for client needs during treatment planning and interdisciplinary meetings
- Support care coordination, including admissions, transitions, and discharge planning
- Represent client needs in treatment planning and interdisciplinary discussions
- Support continuity of care and coordination across services
- Promote adherence to program structure, expectations, and care plans
- Respond promptly and effectively to behavioral or emotional escalations
- Utilize de-escalation techniques and involve clinical leadership when appropriate
- Ensure a safe, structured, and therapeutic residential environment
- Support Care Coordinators in daily responsibilities
- Provide real-time feedback, performance guidance, and mentorship
- Assist with staff development
- Oversee daily residential operations to ensure efficiency and consistency
- Maintain accurate documentation and support audit readiness
- Ensure compliance with DHCS, DSS, and Joint Commission standards
- Facilitate groups and support admissions and discharges
- Coordinate communication between departments to ensure continuity of care
- Support implementation of policies, procedures, and best practices
Benefits
- Medical, dental, and vision insurance with employer contribution
- 401(k) with employer match up to 6%
- PTO & CA Paid Sick Leave
- Gym membership/wellness reimbursement (up to $50/month)
- Ongoing training and leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
