Case Manager

Services For The Underserved, Inc.•New York, NY

13d•$50,000 - $55,702•Onsite

About The Position

Experienced Case Manager to work on a NYS Office of Alcoholism and Substance Abuse Services (OASAS) funded innovative care transition team that exclusively serves individuals transitioning to the community from an Inpatient Detox and/or Rehabilitation stay. The role will involve facilitating transition from inpatient detox and/or rehabilitation to the community by addressing the preparatory needs of participants in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through group and individual work in the community. The team will follow individuals into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The role will require on call coverage and a willingness to work flexible hours.

Requirements

Bachelor’s degree in psychology, social work, sociology, or related field
2 years’ experience in case management from a social service agency or serving mental health and/or substance using populations
Knowledge of substance use, mental illness, treatment options, and the needs of an individual integrating back into the community
Excellent written, verbal and computational skills to present and document records in accordance with program standards

Nice To Haves

Master’s degree
NY State CASAC
Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients and their families
Knowledge of techniques for identifying risk, including crisis management techniques

Responsibilities

Engagement beginning during inpatient detox or rehab stay, involvement in discharge planning, and a needs assessment of community transition supports essential to stabilizing the individual
Individual or group support sessions with emphasis on relapse prevention and preparing for independent community living and the promotion of optimum mental and emotional health. Helping individuals deal with issues associated with addictions and substance use; family and social relationships; stress and symptom management; activities of daily living; medication management; and housing readiness
Work with recipients’ and their housing providers to resolve clinical issues that are impacting on the recipient’s ability to obtain, manage, and retain supportive housing
Assist recipients in applying and navigating SSI/SSD, Medicaid, and other necessary benefit services
Foster relationship and advocacy with community provides to ensure that recipients are connected with appropriate services as they transition back into the community and to expedite and solidity placement in community housing
Community navigation including accompanying to first behavioral health and medical appointment, travel training, reengagement in community care, referral to services with ability to identify and address potential services and barriers to obtain and maintain such services
Establish collaborative working relationships with inpatient treatment teams and other partners and plan with them for appropriate discharges for recipients
Provide intensive emotional and practical support to recipients as they transition back into their communities
Provide out of hours crisis intervention services to recipients and their support network, including respite referrals and other diversion and stabilization services
Assessing Housing Supports and Housing Assistance and Placement for those who are homeless. Services may include completing HRA 2010e, applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) with obtaining housing supplies and learning the neighborhood
Attend and participate in team meetings and supervisory sessions
Develop short-term person-centered treatment plans to assist recipient towards achieving their goals related and unrelated to their recovery
Monitor and record recipient’s progress with respect to treatment goals
Assist and instruct individuals in attending to personal hygiene, grooming and laundry, nutrition and meal preparation, budgeting, and other daily living and socialization tasks and skills needed to live, work, and socialize successfully in the community environments of their choice and also in maintaining a safe living environment
Comply with all required in-service training and staff development
Perform other related duties as assigned