Case Manager | Dorchester

Atlantic Health Strategies•Boston, MA

12d•$50,000 - $55,000•Onsite

About The Position

Mass Bay Behavioral Health is a community-based outpatient provider offering compassionate, evidence-based mental health and substance use treatment to adolescents and adults across Massachusetts. Their integrated team of clinicians, prescribers, and recovery specialists is committed to meeting clients where they are and supporting them on the path to lasting wellness. Mass Bay prides itself on a collaborative, mission-driven workplace where staff can focus on meaningful work within a supportive, growth-oriented environment.

Requirements

High School diploma or GED required
Strong communication, observation, and written documentation skills
Working knowledge of state and federal patient confidentiality laws
Understanding of drug-free workplace policies and workplace violence prevention
Familiarity with corporate integrity, ethics, and the 12-Step Recovery Program
Knowledge of alcohol and other drugs, including their physical, emotional, intellectual, and spiritual impact on individuals and families
Ability to recognize a medical emergency and take appropriate action
Knowledge of emergency procedures for alcohol and/or drug overdose
First Aid and CPR knowledge; CPR certification required
Familiarity with federal, state, and municipal regulations governing the treatment of alcoholism and drug addiction, including confidentiality, patient rights, and professional ethics
Comfort working as part of a multidisciplinary addiction treatment team, with flexibility to adapt to schedule changes
Familiarity with community resources

Nice To Haves

LADC-2 credential
3 to 5 years of case management experience in a behavioral health setting

Responsibilities

Work closely with clients and their families to identify needs, goals, and the resources necessary to reach them, helping clients learn to manage their own situations rather than managing it for them
Conduct intake assessments, including physical screening of clients and belongings, as needed
Facilitate psycho-educational groups and coordinate individual case management as directed
Lead treatment team meetings and family sessions
Reach out to assigned clients to assess urgent needs, appraise situations, and listen to client concerns
Complete an in-depth biopsychosocial assessment of each client's mental and physical health
Develop a detailed plan of action for each client, setting goals and identifying the resources needed to meet them
Provide counseling support in individual or group settings
Consult with outside agencies to coordinate support services and resources
Maintain comprehensive records of client progress, including calls, referrals, and home visits
Transport clients to community referrals using a company vehicle, when needed
Assist with the collection and processing of urine toxicology screens
Collaborate with a multidisciplinary team to coordinate clients' medical, financial, and social needs
Other duties as assigned