Case Manager, Adult Foster Care

Kennedy-Donovan Center•West Yarmouth, MA

About The Position

The Adult Foster Care (AFC) Case Manager provides home- and community-based support services for adults with developmental disabilities and complex needs. Using a team-based approach, the Case Manager coordinates individualized services, promotes independence, and supports individuals in areas such as choice and decision-making, community involvement, household management, relationships, and personal growth. The position is full-time, 40 hours per week, Monday through Friday, 8 am to 4 pm, with a flexible schedule and emphasis on work-life balance.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, Nursing, Public Administration, or a related field.
Minimum of 1 year of experience in human services, long-term supports, disability services, or a related program area.
Understanding of home- and community-based service models, AFC, Shared Living, or related MassHealth programs.
Excellent communication, organizational, and interpersonal skills.
Proficiency with Electronic Health Records (EHR) and Microsoft Office Suite.
Valid driver’s license and reliable transportation for travel.
Ability to complete all required trainings, including CPR and First Aid.

Nice To Haves

Experience working in community-based programs.
Experience with Medicaid, MassHealth, and state funding systems.
Experience providing coaching, mentoring, or guidance to staff.
Bilingual or multilingual skills.

Responsibilities

Coordinate AFC home placements and support services based on individuals’ needs, goals, and preferences.
Facilitate referral, intake, assessment, and placement processes.
Assist with developing, implementing, and reviewing Individual Care Plans (ICPs) and Individual Support Plans (ISPs).
Collaborate with individuals, families, caregivers, medical professionals, and community providers to ensure coordinated, person-centered care.
Promote individual choice, independence, personal growth, health, safety, and overall well-being.
Complete and maintain accurate documentation in accordance with KDC, MassHealth, and applicable funding agency requirements.
Maintain and update electronic health records in iCentrix, including data entry, document uploads, and record finalization and closure.
Ensure compliance with regulatory timelines, documentation standards, and internal quality expectations.
Communicate and collaborate with funding agencies, program leadership, and internal and external partners.
Participate in meetings, supervision, and case reviews.
Participate in required training and professional development.
Assist with outreach and community engagement activities.
Perform additional duties as assigned.