Case Manager, Adult Foster Care

Kennedy-Donovan Center • Yarmouth, MA

1d • $23 - $25

About The Position

The Adult Foster Care (AFC) Case Manager provides home- and community-based support services for adults with developmental disabilities and complex needs. Using a team-based, person-centered approach, the Case Manager coordinates individualized services, promotes independence, and supports individuals with choice and decision-making, community involvement, household management, relationships, and personal growth.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 4:00 p.m. The role is based in Cape Cod and Islands – West Yarmouth, Massachusetts, and requires work-related travel.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, Nursing, Public Administration, or a related field.
• At least 1 year of experience in human services, long-term supports, disability services, or a related program area.
• Understanding of home- and community-based service models, AFC, Shared Living, or related MassHealth programs.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency with Electronic Health Records (EHR) and Microsoft Office Suite.
• Valid driver’s license and reliable transportation for travel.
• Ability to complete required trainings, such as CPR and First Aid.

Nice To Haves

• Experience working in community-based programs.
• Experience with Medicaid, MassHealth, and state funding systems.
• Experience providing coaching, mentoring, or guidance to staff.
• Bilingual or multilingual skills.

Responsibilities

• Coordinate AFC home placements and support services based on individuals’ needs, goals, and preferences.
• Facilitate referral, intake, assessment, and placement processes.
• Assist with developing, implementing, and reviewing Individual Care Plans (ICPs) and Individual Support Plans (ISPs).
• Collaborate with individuals, families, caregivers, medical professionals, and community providers to ensure coordinated, person-centered care.
• Promote individual choice, independence, personal growth, health, safety, and overall well-being.
• Complete and maintain accurate documentation in accordance with KDC, MassHealth, and applicable funding agency requirements.
• Maintain and update electronic health records in iCentrix, including data entry, document uploads, and record finalization and closure.
• Ensure compliance with regulatory timelines, documentation standards, and internal quality expectations.
• Communicate and collaborate with funding agencies, program leadership, and internal and external partners.
• Participate in meetings, supervision, and case reviews.
• Participate in required training and professional development.
• Assist with outreach and community engagement activities.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA and Dependent Care).
• Employer-paid life insurance.
• Employer-paid long-term disability.
• Free virtual medical, mental health, therapy, and psychiatry services.
• Musculoskeletal support program.
• Mileage reimbursement for work-related travel.
• 403(b) retirement plan.
• Student loan repayment assistance.
• Tuition remission opportunities.
• Professional development and career growth.
• Vacation (156 hours), personal time (16 hours), and sick time (80 hours).
• Up to 11 paid holidays.
• Pet insurance.
• Accident, critical illness, and hospital indemnity coverage.
• BJ's Wholesale Club membership discounts.
• Personal auto and home insurance support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level