Case Manager | GRSW

Gandara Center•Holyoke, MA

15h•Onsite

About The Position

To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program Director/Clinical Supervisor, who is responsible for providing supervision and training. The Case Manager staff is one who actively promotes the philosophy of Gándara Center, and maintains a high level of commitment to the program.

Requirements

Must be able to work within Gándara Residential Services team model.
Must be able to establish open communication, support, and accountability among workers and consumers.
Must be accountable to the Program Director/Clinical Supervisor.
Must actively promote the philosophy of Gándara Center.
Must maintain a high level of commitment to the program.
Must be able to complete all clinical documentation and casework for assigned residents.
Must be able to maintain updated clinical notes and reporting in accordance to established record keeping procedures.
Must be able to administer and complete the EIM/ESM forms and adhere to funding sources requirements.
Must be capable of assuming enhanced responsibilities for planning and overseeing on and off unit activities.
Must develop and maintain a working relationship and knowledge of other social service agencies in the community.
Must be able to notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
Must participate in all case consultation meetings, staff meetings and case conferences.
Must be able to administer drug/alcohol screens to residents when considered clinically appropriate.
Must be able to provide orientation of services to prospective clients, family members and community interest groups.
Must utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts.
Must arrange patient transportation to outside appointments when public transportation is not available or recommended.
Must participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches.
Must acquire and maintain current the necessary certifications mandated by the Agency and funding sources.
Must adhere to program and agency policies and procedures.
May be required to monitor resident medication and complete hourly checks as needed.

Nice To Haves

Bilingual candidates encouraged to apply.

Responsibilities

Share all program expectations and responsibilities with DCII and DCI.
Provide advocacy/case management services.
Develop strong, supportive relationships with the clients, and provide for client care and safety.
Complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning.
Maintain updated clinical notes and reporting in accordance to established record keeping procedures.
Facilitate daily evidence based psychoeducation groups and other recovery based groups.
Provide weekly individual case management sessions with assigned residents.
Administer and complete the EIM/ESM forms and adhere to funding sources requirements.
Maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development.
Be capable of assuming enhanced responsibilities for planning and overseeing on and off unit activities.
Develop and maintain a working relationship and knowledge of other social service agencies in the community.
Notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
Participate in all case consultation meetings, staff meetings and case conferences.
Administer drug/alcohol screens to residents when considered clinically appropriate.
Provide orientation of services to prospective clients, family members and community interest groups.
Utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts.
Arrange patient transportation to outside appointments when public transportation is not available or recommended.
Participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches.
Acquire and maintain current the necessary certifications mandated by the Agency and funding sources.
Adhere to program and agency policies and procedures.
May be required to monitor resident medication and complete hourly checks as needed.